Security Officer

Fairmont Hotels & Resorts; London; On-site; GBP 24,000 - 30,000; Full time

Job summary

Join a prestigious hotel as a Security Officer where your skills will ensure guest safety and hotel security. This role offers competitive salary, loyalty bonuses, and a range of employee benefits including discounted stays and training opportunities. Be part of a team that values safety, excellence, and personal growth.

Benefits

Competitive Salary and Loyalty Bonus

Employee Benefit Card

Free Stays in the UK or Ireland

Sofitel Experience

Complimentary Meals While on Duty

Special Rates in F&B, Rooms & Spa

Exceptional Training and Development Opportunities

Employee Assistance Program

Social Events and Activities

Qualifications

• Experience as a Security Officer in a five-star hotel environment.
• Fire prevention and first aid knowledge.
• Able to work a 4-on, 4-off rota, including night shifts.

Responsibilities

• Ensure smooth operations of the Security Department.
• Prevent theft and damage to property.
• Respond to alarms and assist in emergencies.

Skills

Interpersonal skills

Communication skills

Customer care skills

Attention to detail

Job description

Company Description

At Sofitel London St James, we redefine luxury by treating a stay as more than just a temporary pause—it's an opportunity for guests to fall in love with a unique blend of refined luxury and playful indulgence. Our commitment to excellence transcends the ordinary, and we invite you to join a team that specialises in transforming stays into enchanting tales. We take immense pride in creating a playfully elegant and meaningful experience for both our guests and ourselves. Our commitment to fostering a workplace culture that values diversity, encourages professional growth, and recognises individual contributions ensures that each team member feels appreciated and empowered in their role. Apply now to embark on a career that transcends expectations and celebrates the art of hospitality.

Job Description

As a Security Officer, you will be responsible to ensure the smooth and efficient operation of the Security Department and that all related Fire, Emergency and Health & Safety procedures are adhered to, throughout the hotel, in accordance with Company Policies and Procedures. You will also prevent financial loss and ensure the protection of the Sofitel St James’s Heartists and Guests.

Main Duties:

• Work within the parameters of the security manual and the hotels policy and procedures.
• Prevent theft and damage to the property of guest, staff and the company.
• Respond to all alarms and act as directed in respect of any emergency situation.
• Assist the police and other agencies in the protection of visiting Royalty, Government Ministers and celebrities.
• Assist guests and staff members to evacuate the building if needed.
• Maintain the security office, update the security records, deal with incidents, and deal with all persons entering via the staff entrance.
• Consistentlycheck bagsand contractors ID card checks.
• Ensure all colleagues have a sound knowledge of Hotel Security procedures and are fully briefed on the importance of Security Awareness.

Qualifications

Able to work a 4-on, 4-off rota, including night shifts.

Experienced as a Security Officer preferably in a five-star hotel environment.

Fire prevention and first aid knowledge.

Possess good telephone manners.

Be a team player who is an avid learner, adaptable and has exceptional interpersonal and communication skills.

Strong customer care skills and ability to work under pressure, with excellent attention to detail.

A high standard of personal presentation with confident, professional and welcoming personality.

Please note that, only applicants who are legally entitled to work in the UK will be considered for this position.

Additional Information

Discover a world of unparalleled perks tailored just for you:

• Competitive Salaryand a Loyalty Bonus of £1.300,00 per year.
• Employee Benefit Card – Discounted rates at Accor properties worldwide.
• Free Stays in the UK or Ireland (4 nights/year) – Create unforgettable memories with your loved ones.
• Sofitel Experience – Enjoy a luxurious night at our hotel, complete with a delightful breakfast.
• Complimentary Meals While on Duty.
• Special Rates in F&B, Rooms & Spa – Treat yourself to luxury at unbeatable prices.
• Be Part of the Largest Hospitality Group in Europe.
• Exceptional Training and Development Opportunities through Apprenticeship Program.
• Global Growth Opportunities.
• Employee Assistance Program with 24/7 GP Access – Your well-being is our priority.
• Make a Difference with Corporate Social Responsibility and be a part of positive change.
• Social Events and Activities.

Bring passion and dedication to excellence, and we will recogniseyour contribution with a variety of benefits, rewards and developmentopportunities. We also offer a range of wellbeing initiatives, including appswith content to help you feel at your best. Join us, and you can thrive as anindividual as well as being part of a supportive and inclusive team.

Let your passion shine, visitcareers.accor.com