Security Officer

Manchester Arndale; Greater London; On-site; GBP 21,000 - 26,000; Full time

Benefits offered by this job

Job summary

OCS UK & Ireland is seeking a Security Officer for a large venue in the UK. You will protect visitors and property, monitor access points, and respond to incidents with professionalism.

The ideal candidate holds a valid SIA Door Supervisor Licence, has excellent customer service skills, and can work independently as well as part of a team in a dynamic environment. Right to work in the UK is required.

Qualifications

• Must have Right to Work in the UK.
• SIA Door Supervisor Licence is essential.
• Experience in security or customer-facing roles is advantageous.
• Excellent communication and composure in challenging situations.

Responsibilities

• Serve as first point of contact for visitors and employees, delivering professional service.
• Monitor and report incidents of loss or damage.
• Manage crowd and queue safety.
• Respond to emergencies in line with incident plans.
• Prevent anti-social behaviour and security threats.

Skills

Exceptional customer service

Ability to work on own initiative

Team player

SIA Door Supervisor Licence is ess

Job description

About The Company:

OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.

Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values -Trust, Respect, Unity, and Empowerment.

Why Work for OCS?

Award-Winning Employer: Ranked 36th on Glassdoor’s Best Companies to Work For 2025 — we value and motivate our people.

Digital Learning: The OCS Academy offers digital courses and resources to help you build skills and grow your career.

Retail Perks With our Hapi app, you can gain access to exclusive discounts, rewards and wellbeing resources.

Professional Growth: 600+ live learners across UK&I — Empowering colleagues with further development and qualifications!

Flexible Pay: Access a portion of earned wages before payday with our Wagestream App! (Contract Specific)

About The Role:

We are seeking a highly organised and motivated individual to join our team as a Security Officer.

This is a fantastic opportunity to join our highly trained, professional security team within a large Venue. You will be responsible for the protection, security and safety of visitors and the building.

As part of your role, your key responsibilities will include, but are not limited to:

• Acting as a first line support to employees and visitors to the site, providing a professional and friendly service
• Investigate and report all allegations of loss, theft, criminal damage and other incidents
• Managing crowd safety and queue management
• Be aware of and react to emergency situations as detailed in the Incident and Emergency Plans
• Deterring anti-social behaviour, theft and criminal activity

The ideal candidate should meet the following criteria:

• Must have Right to Work in the UK
• SIA Door Supervisor Licence is essential.
• Experience of working within the security industry/environment is an advantage.
• Exceptional customer service skills.
• Experience in a public facing, customer service role with the ability to deal with challenging situations
• The ability to work on own initiative and as part of a team

We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.