Security Officer

Manchester Arndale; Dumfries; On-site; GBP 20,000 - 24,000; Full time

Benefits offered by this job

Award-winning employer

Digital learning (OCS Academy)

Retail discounts via Hapi app

Professional growth opportunities

Flexible pay via Wagestream

Job summary

OCS UK & Ireland is seeking a vigilant security professional to protect client premises, staff and the public. The role requires responsiveness, clear communication, and the ability to act quickly in security incidents.

You will patrol sites, monitor access, respond to alarms, and liaise with emergency services while maintaining a professional presence and delivering excellent customer service.

Qualifications

• Valid SIA licence is required.
• Excellent observational and problem-solving skills.
• Strong written and verbal communication abilities.

Responsibilities

• Conduct regular patrols of premises to deter intrusion and detect unusual activity.
• Monitor and control access points to ensure only authorised entry.
• Respond promptly to alarms, emergencies and incidents, mitigating risks as needed.
• Prepare detailed incident reports logging security-related activities.
• Maintain visible professional presence to deter unauthorised activity.
• Operate and monitor CCTV and other surveillance equipment as required.
• Provide customer-focused service while enforcing security policies.
• Coordinate with emergency services, law enforcement and stakeholders as needed.

Skills

Observation

Communication

Calm under pressure

Tools

CCTV systems

Job description

About The Company

OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.

Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values -Trust, Respect, Unity, and Empowerment.

Why Work for OCS?

• Award-Winning Employer: Ranked 36th on Glassdoor’s Best Companies to Work For 2025 — we value and motivate our people.
• Digital Learning: The OCS Academy offers digital courses and resources to help you build skills and grow your career.
• Retail Perks With our Hapi app, you can gain access to exclusive discounts, rewards and wellbeing resources.
• Professional Growth: 600+ live learners across UK&I — Empowering colleagues with further development and qualifications!
• Flexible Pay: Access a portion of earned wages before payday with our Wagestream App! (Contract Specific)

About The Role

The ideal candidate will play a vital role in ensuring the safety and security of our clients, their premises, and the public. This role requires vigilance, excellent communication skills, and the ability to respond promptly and effectively to security incidents.

Key Responsibilities

• Conduct regular patrols of assigned premises to prevent and detect signs of intrusion or unusual activity.
• Monitor and control access points to ensure only authorized personnel are allowed entry.
• Respond promptly to alarms, emergencies, and incidents, taking appropriate action to mitigate risks.
• Prepare detailed and accurate incident reports, logging all security-related activities and occurrences.
• Maintain a visible and professional presence to deter unauthorized activity and reassure clients and the public.
• Operate and monitor surveillance equipment, including CCTV systems, as required.
• Provide excellent customer service while enforcing security policies and procedures.
• Liaise with emergency services, law enforcement, and other stakeholders as needed.

Requirements

• Proven experience in a security role is preferred but not essential.
• Valid Security Industry Authority (SIA) licence.
• Excellent observational and problem-solving skills.
• Strong written and verbal communication skills.
• Ability to remain calm and make sound decisions under pressure.
• Good physical fitness to perform patrols and respond to incidents effectively.
• Flexible availability, including weekends, evenings, and public holidays.
• A professional and customer-focused approach to work.

We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.