Security Officer

EMCOR UK; Cheltenham; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

20 Days holidays

Holiday Buy Scheme

Maternity & Paternity Policies

Refer a Friend £500

GEMS – Vouchers

Learning & Development opportunities

Flex Benefits

Bike To Work Scheme

Paid volunteering days

Medicash Health plan

Employee Assistance Programme

Job summary

EMCOR UK in Cheltenham is seeking a Corporate Security Officer to uphold a secure, high-end environment for client teams. You will manage access, escort VIP visitors, and ensure front of house staffing at all times.

You must hold an SIA Licence (DS & CCTV) and bring corporate security or front of house experience, with strong communication and IT skills. You will work day and night shifts, including weekends, and must be reliable and discreet.

Qualifications

• SIA Licence DS & CCTV is required.
• Corporate security/front of house experience preferred.
• Able to work days, nights, weekends and be flexible to operational needs.

Responsibilities

• Display excellent situational awareness in a high end corporate environment.
• Control access/egress to the client estate and maintain customer service standards.
• Plan and provide escorts for VIP visitors and liaise with supervisors and managers.
• Ensure front of house is staffed at all times.
• Respond to protests and demonstrations as appropriate.
• Assist staff, guests and contractors by providing information and directions.
• Follow SOPs and client EMCOR UK procedures; maintain incident reports to a high standard.
• Work across CCTV security control room, front of house, and patrol posts as required.
• Maintain client confidentiality at all times.

Skills

Customer service

Front of house experience

Situational awareness

Teamwork

Flexibility

English proficiency

Education

SIA Licence DS & CCTV

Job description

Competitive

Working hours: 2 days 0700 - 1900 / 2 nights 1900 - 0700 - 4 days off. 42 hours per week

Contract Type: Permanent, Full Time

20 days holidays, Health Cash Plan, Discount Shopping, Gym, Days Out, Learning & Development opportunities, Paid Volunteering Days, plus many more.

About EMCOR UK:

At EMCOR UK, we revolutionise facilities management by combining our engineering heritage and innovation capability. We prioritise people in everything we do, collaborating closely with our customers to understand all their needs, from the big picture to day‑to‑day operations. Our purpose is to “create a better world at work”. Using our unique insight platform, "One Data World," we harness data‑driven intelligence to make informed decisions, adapting our services to meet our customers’ evolving requirements. This allows us to cultivate an enhanced workplace experience for their teams whilst optimising efficiency, meticulously managing every asset, and minimising their impact on the planet. All supported by our commitment to safety, compliance, and assurance. Our partnering approach empowers our customers to shape a better future. Whether guiding their path to net zero or redeveloping their facilities for enhanced efficiency, we create better places for work whilst taking away the burden of facility operations, freeing up our customers to concentrate on their business.

Role Overview:

Location: Cheltenham, Gloucestershire

What you'll do:

• The Corporate Security Officer will display excellent situational awareness that is conducive to a high end corporate environment.
• Facilitate access/egress to the clients estate whilst maintaining a high level of client facing and customer service skills.
• Plan for and provide escorts for VIP visitors, liaising with Supervisors and Managers.
• Ensure the front of house is staffed at all times.
• Be aware of protest and demonstration activity and respond/escalate as appropriate.
• To actively take part in assisting staff, guests and contractors, in regards to passing them information, giving direction or responding to queries that are raised, to a high standard.
• To be fully conversant with all SOPs, assignment instructions, post notes and client/EMCOR UK procedures.
• Incident reports are to be completed to a high level.
• Will be required to work in a security control room (CCTV), front of house, internal and external patrols and any other posts as required.
• The Corporate Security Team must ensure that client confidentiality is fully respected at ALL times.

Who you'll Be:

• SIA Licence required – DS & CCTV.
• Corporate Security and/or Front of House experience for at least 2 years an advantage.
• Ex forces/Concierge experience would be an advantage.
• Must be able to work days, nights, weekends and have the flexibility to change due to operational needs.
• Excellent written and verbal communication skills.
• Must have an excellent command of the English Language & competent IT Skills.
• Reliable, punctual and approachable.
• To take pride in your appearance at all times, ensuring immaculate presentation.
• Flexible in the approach to daily duties and additional events when held on site.
• Ability to obtain and maintain national security clearance

Benefits:

• 20 Days holidays
• Holiday Buy Scheme - up to 5 days a year
• Industry leading Maternity & Paternity Policies
• Refer a Friend scheme – worth £500 per referral
• GEMS – Internal recognition scheme with vouchers for Amazon and retail/dining
• Extensive Learning & Development opportunities, including opportunities for progression.
• Access to Flex Benefits: Discount Shopping, Gym, Mobile, Family Activities, Insurance, Dining Experience, Car Leasing and Breakdown Cover.
• Bike To Work Scheme
• Paid volunteering and charity days
• Medicash - Health cash plan - Benefits covered include dental, optical, physiotherapy and a health & wellbeing.
• Employee Assistance Programme - Offering guidance and advice on Personal, Health, Legal and Financial queries.

At EMCOR UK, we embrace and celebrate diversity in all its forms.

We welcome applicants from all backgrounds and experiences, regardless of age, race, gender, sexual orientation, religion, disability, or any other characteristic that makes you unique. We believe that a diverse and inclusive workforce fosters creativity, innovation, and better problem-solving.

We encourage applications from all candidates and are committed to providing equal opportunities for employment and growth, supported by our inclusive policies and practices.

Join us in our endeavour to build a culture of mutual respect and equity, a place where every voice is heard, and every individual is championed.

Join us in building a better world at work.