Security Officer

Cambridge University Hospitals NHS Foundation Trust; Cambridge; On-site; GBP 24,000 - 32,000; Full time

Benefits offered by this job

On-site leisure facilities

Day nurseries

Travel subsidies

Job summary

Cambridge University Hospitals NHS Foundation Trust is seeking a Security Officer to support the Security department in delivering comprehensive security services for staff, patients and visitors. You will respond as the first responder to incidents, carrying out rapid assessments and escalating where required within a healthcare setting.

The role involves regular 24/7 patrols of the Trust, both internally and externally, aiming to protect people and property while maintaining a professional and

Qualifications

• Excellent communication, customer service and interpersonal skills.
• Ability to manage conflict and de-escalate in high-pressure situations.
• Basic observation and risk assessment skills.

Responsibilities

• Act as first responder to security incidents and emergencies.
• Provide regular patrols of the Trust premises, both internal and external.
• Support the Trust Security department in delivering a 24/7 security service.
• Liaise with staff, patients and visitors, and external bodies in a respectful manner.

Job description

The role of a Security Officer is to support the Trust Security department in the delivery of security services to the Trust.

You will provide direct immediate response to all Trust security incidents, managing the situation as the first responder, and making assessments for wider escalation in keeping with a security and healthcare environment.

You will be involved daily in high level impact and intense situations, requiring the regular use of conflict management and physical intervention, resulting in a physical and mentally demanding role.

You will provide a security presence by undertaking regular patrols, both externally and internally, around the Trust, interacting with site users, observing for any suspicious activity, and undertaking dynamic risk assessments of the situation to deal with as appropriate.

You will be responsible for maintaining a professional approach to their work and responding in a rapid manner to all security and emergency incidents.

Being a team member of the security team, the post holder has both a group and individual responsibility for defined aspects of the service and will ensure that their contribution is both positive and beneficial in helping Trust Security, Capital Estates and Facilities Management and other departments of the Trust to fulfil the Trust's overall objectives.

You will contribute to the work of the security service with the guidance of the Security management team, to ensure that the security service meets agreed standards.

You will be the initial responder to all security incidents, resulting in the need for a physical presence to support and protect Trust staff, property and patients.

You will be expected to:

• Work with the management team in the delivery of a 24/7 security service within the Trust and to assist and support colleagues within the clinical and non-clinical services.
• Support Trust Security in delivering the Trust values of 'safe, kind and excellent' within the security service.
• At Cambridge University Hospitals, we want to do all we can to support good working days.
• We offer development opportunities and a wide range of benefits, including on-site leisure facilities, shopping concourse and day nurseries.
• Our good work programme currently includes providing reduced cost Stagecoach bus travel to and from Cambridge University Hospital site.
• Park and Ride bus journeys between Babraham Road and Trumpington sites are free, as is the route to and from Cambridge train station and our hospitals.
• We also subsidise the cost of parking on site for eligible staff.
• On CUH campus, hot food is available 24/7 and at a reduced cost for colleagues.
• Recently we launched the first of our staff pod break spaces.
• Located in the Deakin Centre, we have a purpose-created colleague-only café, with free tea and coffee, a break space and private outside area for colleagues to rest, refuel and recharge.
• Just one of the ways we are working hard to support good working days at CUH.
• CUH is committed to assisting employees in achieving a good work-life balance irrespective of role or personal circumstances.
• Flexible arrangements may include, but are not limited to, part-time working, job-share, term-time working and flexible start and finish times.
• Please note if you would like to discuss the required hours of this role further, you should approach the contact given. In some cases, alternative working hours will be considered.
• Demonstrate excellent communication, customer service, negotiation, and interpersonal skills in all contacts with staff, contractors, patients, and visitors and external bodies in respect of cultural and language difficulties, whether communicating verbally, in writing, or by electronic means.

Cambridge University Hospitals (CUH) NHS Foundation Trust comprises Addenbrooke's Hospital and the Rosie Hospital in Cambridge. With over 13,000 staff and over 1100 beds the priorities of the Trust focus on a quality service which is all about people - patients, staff and partners. Recognised as providing 'outstanding' care to our patients and rated 'Good' overall by the Care Quality Commissioner, is testament to the skill and dedication of the people who work here. CUH's values - Together - Safe, Kind, Excellent - are at the heart of patient care, defining the way all staff work and behave. The Trust provides accessible high-quality healthcare for the local people of Cambridge, together with specialist services, dealing with rare or complex conditions for a regional, national and international population.

CUH is committed to promoting a diverse and inclusive community - a place where we can all be ourselves. We value our differences and fully advocate and support an inclusive working environment where every individual can fulfil their potential. We want to ensure our people are truly representative of all the communities that we serve.

We welcome applications for all positions in the organisation irrespective of people's age, disability, ethnicity, race, nationality, gender identity, sex, sexual orientation, religion or belief, marriage and civil partnership status, or pregnancy and maternity status or social economic background.

All appointments with a start date on or after 1 October 2026 will be subject to a 12-week probationary period. This provides a structured and supportive period to help you settle into your role, with regular reviews and feedback.

As there is a 12-week probationary period, successful candidates are expected to have the Right to Work for a period of at least 6 months from the proposed start date. Immigration and Right to Work status will be discussed with successful candidates at conditional offer. CUH will not offer sponsorship to candidates that have applied for a fee waiver.

As per Home Office guidelines, please be aware that, unfortunately, the Trust is unable to offer sponsorship for this particular position.

Due to Home Office immigration rules, a full time permanent vacancy cannot be filled by individuals on a Student visa. Therefore, please be advised that if you are a Student visa holder, we will not be able to offer you a full time permanent contract unless you have:

• applied for a Graduate visa
• or you will have successfully completed your course and have applied for a Graduate visa before the anticipated start date of your employment