Security Officer

Boston Medical Center; Brighton; On-site; GBP 24,000 - 30,000; Full time

Job summary

Boston Medical Center is seeking a Security Officer to ensure a safe environment for patients and visitors. Responsibilities include patrolling, documenting incidents, and maintaining security systems. Candidates should possess strong communication skills and experience in a security environment. A valid driver's license and certifications in life support and behavioral management are required for this role.

Qualifications

• 1-2 years' experience in security, healthcare, or related field.
• Valid Driver's License required.
• Certification in Basic Life Support and Management of Aggressive Behavior required.

Responsibilities

• Patrols properties to maintain safety and security.
• Investigates and documents incidents and accidents.
• Acts as liaison with law enforcement and completes fire drills.

Skills

Strong verbal and written communication

Quick decision-making under pressure

Public interaction skills

Education

High School Diploma or equivalent

Associate or bachelor's degree in criminal justice or related field

Job description

I. Position Function: The Security Officer shall seek to provide a safe and secure environment for patients, employees, and visitors of St. Elizabeth's Medical Center. Protection of Medical Center buildings, properties, and premises.

II. Authority: Has the authority to conduct investigations of all accidents, crimes, and incidents occurring within the jurisdiction of the Security Department. This includes interviewing, collecting information, writing and filing reports, and consulting with law enforcement agencies when appropriate. Complete and enforce all life safety requirements including initiating fire safety drills and completing fire extinguisher checks. The Security Officer has the authority to invoke other departments at the Medical Center to comply with safety directives issued by policy, the Director of Security. The Security Officer has the authority to carry out any and all directives as issued by the Security Operations Manager and the Director of Security.

III. A. Responsibilities/Essential Functions: Patrols on foot and by vehicle all properties owned or protected by the Medical Center. Maintains a visible presence in the Hospital to assure staff and visitors of their safety. Investigates and documents all incidents and accidents that occur on Medical Center property; completed reports of shift activity in accordance with department policy and procedure. Monitors the conduct of visitors on Hospital premises; addresses unauthorized persons as necessary. Conducts fire drills as directed by the Security Operations Manager and/or the Director of Security and completes all documentation of events. Acts as liaison between the Medical Center, law enforcement personnel, fire department personnel, and other outside agencies as required. Inspects, troubleshoots, and provides preventive maintenance to all security systems as directed by the Security Operations Manager and/or the Director of Security. Monitors and patrols Hospital parking areas. Issues Warning Tickets, Violations notices and Notice of tow stickers to unauthorized vehicles in accordance with St. Elizabeth's Medical Center Parking Rules and Regulations. Assists with the transport of the deceased into the Morgue area; responsible for documenting patient information upon entry and release from the Morgue and documents valuables prior to release to Funeral Director, EM’s Office or designated transporting agency. Responds to any assistance requests from Hospital staff. To include, but not limited to restraining patients and provides standby procedures at the direction of the Nursing Staff. Notifies the Security Operations Manager and/or Director of Security of any completed Maintenance Requisitions for repairs noted during patrol. Shall record and secure all patient valuables, patient belongings, and lost and found items that are turned into Security during the assigned shift ensuring an accurate inventory. Releasing of patient valuables and belongings will be documented. Security Officer shall ensure all parties are in compliance with the Medical Center identification program. Conducts door locks and unlocks as appropriate. When acting as a Lead Officer in the absence of a Security Shift Supervisor, the acting Lead Security officer will oversee the daily activities of the Security Department and notify the Security Operations Manager and/or Director of Security of all activates accordingly.

IV. Reporting Requirements: Submits Daily Reports the Security Operations Manager and/or Director of Security for each shift worked. Completes a “Pass-On” to Security Shift Supervisor and/or Security Operations Manager on any incidents, accidents, losses, or fire alarms that occur during the tour of duty. V. Accountability: Shall be accountable for maintaining confidentiality in all security-related matters. Shall be accountable for abiding by all relevant Hospital policies and procedures.

VI. Qualifications: Minimum Education: High School Diploma or equivalent. Associate or bachelor’s degree in criminal justice or related field, preferred.

1 - 2 years' experience in security, healthcare and/or related field.

Minimum skills/abilities:

Strong verbal and written communication skills.

Computer or work processing knowledge.

Ability to make quick, accurate decisions under pressure.

Required to deal with the public in stressful and sensitive situations.

Certification/Licensure:

Valid Driver's License required.

Training:

Must be able to obtain and maintain all required training to include, but not limited to the following…

A. Basic Life Support certification

B. M.O.A.B. (Management of Aggressive Behavior)

C. All assigned Steward University assignments/trainings

D. Any and all job-related training set forth by the Director of Security

Equal Opportunity Employer/Disabled/Veterans