Security Officer

Unternehmensgruppe Theo Müller; Bridgwater; On-site; Full time

Job summary

An established industry player is seeking a dedicated Security Officer/Gatehouse Operative to join their friendly team in Bridgwater. This full-time role offers a permanent contract with a 4 on 4 off schedule, ensuring a balanced work-life dynamic. The ideal candidate will possess strong customer service skills, a proactive attitude, and the ability to manage multiple tasks under pressure. With competitive pay, paid overtime, and generous holiday allowances, this opportunity not only promises a rewarding career but also a supportive work environment where your contributions make a difference. If you're ready to take on a role that champions safety and customer satisfaction, this is the perfect fit for you.

Benefits

Paid Overtime

25 Days Annual Holiday

Life Assurance

Company Pension

Employee Discount Scheme

Free Onsite Parking

Qualifications

• Experience in a Gatehouse Operative or Security Officer role is essential.
• Strong customer service focus and ability to work under pressure.

Responsibilities

• Ensure all visitors sign in and contact the relevant person.
• Handle weighbridge operations and complete transactions.
• Resolve queries and ensure smooth communication.

Skills

Customer Service

Communication

Organizational Skills

Ability to Work Under Pressure

Initiative

Education

Experience in Security or Gatehouse Role

Tools

IT Systems

Job description

Security Officer / Gatehouse Operative

Location: Bridgwater – TA6 6DF

Contract: Full time, permanent contract: 4 on 4 off days and nights (6AM-6PM / 6PM – 6AM)

Salary: £11.91 per hour with 1.5 x overtime and 2 x bank holiday rates

Due to a well-deserved retirement, we’re now seeking a Gatehouse Operative to join our friendly team at Bridgwater. We’re looking for an experienced individual with a strong Customer Service focus and ability of championing safe working practices in line with our policies and guidelines.

Key Responsibilities:

• Ensuring all visitors to site sign in as per requirements and the relevant person is contacted on their arrival.
• Ensure all tankers of raw milk and cream that arrive on site meet their booking time slot and have the correct paperwork.
• Weighbridge operation and completion of weighbridge transactions.
• Handling calls to the site, resolving or re-directing queries to the appropriate department.
• Completion of thorough handover for next shift.

What We Look For:

• A positive attitude, taking an enthusiastic, pro-active approach, communicating effectively at all levels with customers and key stakeholders.
• Display role-model behaviours, delivering a consistently excellent level of customer service in a timely, professional manner.
• Well presented with a friendly and helpful manner.
• Ability to work under pressure and prioritize.
• Experience within a Gatehouse Operative / Security Officer role or similar.
• Good organisational skills and ability to use own initiative.
• Demonstrate an aptitude and desire to learn and develop.
• Willingness to undertake appropriate training as necessary.
• Experience and ability to use various IT systems.

What’s in it for You?

• Paid overtime.
• 25 Days Annual Holiday.
• X2 Life Assurance.
• Company Pension.
• Access to the Müller Rewards discount scheme offering over 800 discounts online and in-store and the potential to make savings across grocery and clothes shopping, holidays, insurance, gifts and more.
• Free onsite secured colleague car parking.