Security Officer

ISS; Birmingham; On-site; GBP 21,000 - 25,000; Full time

Job summary

ISS invites applications for a Security Officer to safeguard people, assets and infrastructure within a high-profile corporate environment. You will manage access, patrol large areas, and operate CCTV and access control while delivering a discreet yet professional security presence.

Applicants must hold an SIA Frontline Door Supervisor license with CCTV certification and be eligible to work in the UK. The role requires strong English communication and a calm, decisive approach under pressure.

Qualifications

• SIA Frontline Door Supervisor license and CCTV certification.
• 5-year checkable work history, enhanced BS7858 vetting.
• Pre-employment criminal and credit checks.
• Eligible to work in the UK.
• First Aid at Work certificate (3-day).

Responsibilities

• Deliver a professional security presence aligned with corporate standards.
• Follow SOPs, Assignment Instructions, and Risk Assessments to maintain a secure site.
• Respond to incidents and emergencies, including fire, medical, and security events.
• Safeguard personnel, visitors, assets, and infrastructure across campus.
• Manage access and reception for staff, visitors, and VIPs.
• Be a visible presence at access points, supporting efficient operations.
• Conduct patrols to identify, assess, and elevate risks or breaches.
• Operate CCTV, alarms, and access control systems.
• Produce accurate reports and support risk awareness and compliance.

Skills

Customer service

Communication

Interpersonal skills

English fluency

Emergency response

Decision making under pressure

Professional presentation

IT literacy

Education

SIA Frontline Door Supervisor license

CCTV certification

Fire and building systems training

Tools

MS Word

Excel

PA systems

Integrated security platforms

CCTV

Job description

As a Security Officer, you will operate within a prestigious financial environment, delivering a professional and discreet security presence.

You will play a key role in protecting people, assets, and infrastructure, ensuring a safe, secure, and well-controlled workplace.

With a strong focus on customer service, presentation, and integrity, you will create a confident and reassuring presence while proactively detecting, deterring, and responding to risks.

The Role

• Deliver a professional security presence aligned with high-profile corporate standards
• Follow SOPs, Assignment Instructions, and Risk Assessments to maintain a secure site
• Respond to incidents and emergencies, including fire, medical, and security events
• Safeguard personnel, visitors, assets, and critical infrastructure across campus
• Manage access and reception, ensuring smooth experiences for staff, visitors, and VIPs
• Be a visible presence at static and vehicle access points, supporting efficient operations
• Conduct patrols to identify, assess, and elevate risks, threats, or breaches
• Operate integrated security systems, including CCTV, alarms, and access control
• Control room operations, including incident coordination, communications, and liaison with emergency services
• Produce accurate reports and support a culture of risk awareness, compliance, and operational excellence
• Proven corporate security experience, including control room operations, risk and threat assessment, and incident management
• SIA Frontline Door Supervisor licensed and CCTV certified, with fire and building systems training
• Meets strict vetting requirements: 5-year checkable work history, enhanced BS7858, and pre-employment criminal and credit checks
• Eligible to work in the UK
• Holds a valid 3-day First Aid at Work certificate
• Physically capable of patrolling large areas and managing access points
• Confident and professional when engaging with clients, visitors, staff, and contractors
• Strong communication, interpersonal, and customer service skills, fluent in written and spoken English
• IT proficient: MS Word, Excel, PA systems, and integrated security platforms
• Calm, decisive, and effective under pressure, with strong emergency response skills
• Reliable, flexible, professional, with high standards of personal presentation
• Committed to vigilance, situational awareness, and upholding safety, security, and compliance

ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.

Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it's hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.

We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #Becomewhoyouwant, #Bepartofsomethingbigger, #aplacetobeyou,

#facilitiesmanagement

ISS is proud to be a diverse and inclusive employer.

ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.

We are proud to be a Gold Employer Recognition Scheme (ERS) award holder and a signatory of the Armed Forces Covenant, recognising our commitment to supporting veterans, reservists, and military families. Through our Joint Forces Programme, we provide mentoring and support to members of the Armed Forces community and their spouses as they transition into civilian careers.

We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government's Disability Confident scheme.

Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.

If you have any further queries regarding this role, please contact the Resourcing Team.