Security Officer

SCC; Birmingham; Hybrid; GBP 26,000 - 27,000; Full time

Benefits offered by this job

Hybrid working

Career development

Volunteer days

Health & benefits package

Job summary

SCC is seeking a Security Officer to safeguard our Birmingham offices and personnel. You will manage access control, monitor CCTV, respond to incidents, and uphold safety procedures in a hybrid work setting. The role emphasizes professional service and collaboration with the Security Team.

The position requires vigilance, strong communication, and the ability to work flexible hours as part of a 4 days on / 4 days off rota. A comprehensive benefits package accompanies the £26,926 salary package.

Qualifications

• Proven experience as a Security Officer, preferably in an office or corporate environment.
• Familiarity with access control systems, CCTV, and alarm systems.
• Strong observation and surveillance skills with attention to detail in monitoring and reporting.
• Excellent verbal and written communication abilities with staff, visitors and emergency services.
• Professional and approachable demeanor with customer service focus.
• Ability to respond quickly and effectively to security incidents and emergencies, using sound judgment.
• Ability to perform the physical demands of the job, including patrolling and standing for extended periods.
• High integrity and reliability with confidentiality.
• Willingness to work flexible hours, including shifts, evenings, and weekends as required.
• Ability to obtain and maintain security clearance if required

Responsibilities

• Access Control: Monitor and control access to the office premises; issue and check identification badges; maintain visitor log and escort visitors on-site.
• Surveillance and Monitoring: Operate CCTV, conduct patrols, ensure all security systems function properly.
• Incident Response: Respond to breaches or incidents; investigate security-related issues and report findings to Security Team Leader.
• Safety Compliance: Ensure adherence to security protocols and fire safety regulations; assist in safety initiatives.
• Reporting and Documentation: Maintain records of security incidents; submit regular security reports.
• Customer Service: Provide assistance and maintain a professional, welcoming environment for employees and visitors.

Skills

Security experience

Access control

CCTV monitoring

Alarm systems

Communication skills

Customer service

Flexible hours

Security clearance

Job description

About The Role

We are actively building diverse teams and welcome applications from everyone.

Role: Security Officer

Location: Birmingham (SCC operate hybrid working, which comprises of a mix of office and home working)

Contract Type: Permanent

Salary Package: £26,926 plus large company benefits, a broad flexible benefits scheme, and 2 paid-for volunteering days a year

Hours: 4 days on, 4 days off rota (6:30am - 6:30pm / 6:30pm - 6:30 am)

Interview Process: 2-stage process

Why SCC?

• An inclusive workplace
• Excellent package: solid basic and company benefits
• Hybrid working & core hours in line with role requirements
• Career development and life-long learning opportunities
• Opportunity to join Europe's largest privately-owned IT Company

Role purpose:

The Security Officer is responsible for maintaining the safety and security of the office premises, employees, and visitors. This role involves monitoring the office environment, controlling access, responding to security incidents, and ensuring compliance with security policies and procedures. The Security Officer plays a critical role in creating a secure workplace, deterring unauthorized access, and addressing potential security threats.

Key responsibilities:

1. Access Control:

• Monitor and control access to the office premises, ensuring only authorized personnel and visitors are allowed entry.
• Issue and check identification badges for employees and visitors.
• Maintain a visitor log and ensure visitors are escorted by authorized personnel while on-site.

2. Surveillance and Monitoring:

• Operate and monitor CCTV systems to observe and report any suspicious activities.
• Conduct regular patrols of the office premises, both internal and external, to identify and address security risks.
• Ensure all security systems, including alarms and surveillance equipment, are functioning properly

3. Incident Response:

• Respond promptly to security breaches, alarms, or other incidents, taking appropriate action to mitigate risks.
• Investigate any incidents of theft, vandalism, trespassing, or other security‑related issues, and report findings to the Security Team Leader / Co‑ordinator / Manager.
• Coordinate with emergency services when necessary and follow established procedures for emergency situations.

4. Safety Compliance:

• Ensure that all security protocols and safety regulations are adhered to by employees and visitors.
• Conduct safety inspections of the premises to ensure compliance with fire regulations, first aid, and emergency evacuation procedures.
• Assist in the implementation of health and safety initiatives within the office environment.

5. Reporting and Documentation:

• Maintain accurate records of all security incidents, including detailed incident reports and daily activity logs.
• Report any maintenance issues related to security equipment or the office premises to the appropriate department.
• Prepare and submit regular security reports to the Security Team leader / Co‑ordinator /Manager.

6. Customer Service:

• Provide assistance and support to employees and visitors with security‑related queries or concerns.
• Maintain a professional and courteous demeanor at all times, ensuring a welcoming and secure environment for all office occupants.

Skills and experience:

• Proven experience as a Security Officer, preferably in an office or corporate environment (though the location is not essential).
• Familiarity with access control systems, CCTV, and alarm systems.
• Strong observation and surveillance skills, with attention to detail in monitoring and reporting.
• Excellent verbal and written communication abilities, with the capacity to interact effectively with staff, visitors, and emergency services.
• A professional and approachable demeanor, with a focus on providing exceptional customer service.
• Ability to respond quickly and effectively to security incidents and emergencies, using sound judgment and decision‑making.
• Ability to perform the physical demands of the job, including patrolling the premises and standing for extended periods.
• High level of integrity and reliability, with a commitment to maintaining confidentiality and discretion.
• Willingness to work flexible hours, including shifts, evenings, and weekends as required.
• Ability to obtain and maintain security clearance if required

About Us

SCC is Europe's largest privately-owned IT business, based out of the new £7m HQ office in Birmingham and we help clients succeed through IT transformation and exceptional customer experiences. We are a business where innovation is greater as we combine unique ideas, people and disciplines. We are a global company that is passionate about IT and where we look to simplify the complex.

We are an equal opportunities employer

SCC is committed to providing equal opportunities and a proactive and inclusive approach to equality and diversity in employment. No applicant or employee will be treated less favourably than another on the grounds of a protected characteristic which are defined as sex, sexual orientation, age, disability, gender reassignment, trade union membership or non‑membership, marriage and civil partnership, pregnancy and maternity, race and religion or belief.

If you are selected for interview, and need any reasonable adjustments made for your interview, please let the SCC Talent Acquisition team know, at the point of scheduling.

Diversity & Inclusion at SCC - https://www.scc.com/diversity-and-inclusion/

Sustainability at SCC - https://www.scc.com/sustainability-at-scc/

Life at SCC - https://www.linkedin.com/company/scc/life