Security Investigator (Field-Based Inv - South Wales / South-West England)

ENGINEERINGUK; Cardiff; On-site; GBP 30,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated Security Investigator to join their team in South Wales. This role involves investigating security incidents, collaborating with law enforcement, and ensuring compliance within the National Lottery framework. With a focus on integrity and safety, you'll play a crucial role in safeguarding assets and enhancing operational security. This is a unique opportunity to contribute to a transformative project that aims to modernize the National Lottery while making a positive impact on society. If you have a passion for security and a commitment to excellence, this role is for you.

Qualifications

• Minimum five years in a regulatory, legal, or enforcement environment.
• Strong presentation, organizational, and analytical skills.

Responsibilities

• Investigate assigned incidents and report findings efficiently.
• Prepare detailed investigation reports to support sanctions.
• Provide evidence for law enforcement agencies.

Skills

Regulatory Compliance

Analytical Skills

Presentation Skills

Organizational Skills

Investigation Techniques

Knowledge of Lottery Security Procedures

Education

Five years in a regulatory or enforcement environment

Tools

Databases and Case Management Systems

Job description

You will need to login before you can apply for a job.

Security Investigator (Field-Based Inv - South Wales / South-West England)

View more categories View less categories Sector Technology Contract Type Permanent Hours Full Time

Join our journey to create a new experience for the National Lottery and help us to power change for the greater good.

About us:

Allwyn UK is part of Allwyn Entertainment Group - a multi-national lottery operator with a market-leading presence in Austria, the Czech Republic, Greece, Cyprus, and Italy. In 2022, Allwyn was selected in a government tender as the Incoming Licensee to operate the UK's National Lottery from February 2024.

Over the next two years, we are embarking on a large-scale transformation journey to build a bigger, better, and safer National Lottery that delivers more money to Good Causes. Once-in-a-lifetime opportunities exist for people from within and outside the betting and gaming industry to join us and play a part in giving the National Lottery a fresh start.

Purpose of Role:

• Within their designated region, field-based security investigators are responsible for investigating assigned security incidents in response to reactive complaints from players and retailers; incidents derived from proactive data-mining of retail and CIP (UPAM) data; and reports of criminal / adverse activity by retailers, including non-compliance with Allwyn's mystery test shopper programme.
• All investigations are to be logged and completed using the case management system and escalated as necessary according to the Allwyn suspension and sanction process.
• Investigators are also responsible for providing detailed evidence and expert support to law enforcement and government agencies; preventing fraud; and conducting internal investigations within Allwyn.

Department Description:

The Security function consolidates specialist knowledge, skills, and experience to keep Allwyn operating securely. Through our key security services, we work with the business to protect our people and assets, and maintain the integrity of the National Lottery.

Team Description:

The Protective Security Team safeguards the security and integrity of The National Lottery by preventing, detecting, and deterring potential threats.

Key Accountabilities or Duties:

• Investigate, resolve, and report on assigned incidents efficiently, including interviewing retailers and players, liaising with law enforcement when appropriate.
• Visit retail outlets, liaise with proprietors, and take appropriate actions such as suspending or terminating retailer agreements and managing stock issues.
• Record complaints and secure evidence from players.
• Investigate high-tier prize claims, damaged tickets, and anomalous scanning activity, securing evidence to support management decisions.
• Inspect retail premises for compliance, fraud prevention, and security issues.
• Prepare detailed investigation reports to support sanctions or corrective actions.
• Gather, analyze, and present evidence for law enforcement agencies, including court appearances when necessary.
• Contribute to process improvements related to investigations.
• Provide advice and guidance to retail managers and staff.
• Provide coverage for other investigators and assist in policy updates.
• Support internal investigations involving staff, as needed.
• Maintain a 24-hour on-call investigation service weekly.
• Support media events for high-value winners, ensuring safety and privacy.

Skills & Experience:

• Minimum five years in a regulatory, legal, or enforcement environment.
• At least two investigations conducted.
• Strong presentation, organizational, and analytical skills; ability to work independently.
• Proficiency with relevant databases and systems.
• Knowledge of lottery security procedures, retailer responsibilities, and relevant policies.
• Understanding of police procedures, legal requirements, and winner validation processes.
• Must be able to drive.

Company

Our vision is to grow the National Lottery responsibly, making it bigger, better, and safer for all, with more support for good causes.

We aim to significantly increase contributions to Good Causes, modernize technology, and enhance participant protection.

What is unique about us?

This transformation project is a once-in-a-lifetime opportunity in the lottery industry, anywhere in the world. Join us to create a new experience for the National Lottery and help us power change for the greater good.

Our approach

We embed social value into our operations, aiming to serve everyone across society. We strive to be an inclusive organization where everyone can bring their best selves to work, supporting accessibility and diversity initiatives.

Join us to shape the future of the National Lottery.