Security Incident Management Analyst

Experis Austria; Preston; On-site; GBP 64,000 - 106,000; Full time

Job summary

Experis Austria is seeking a Security Incident Management Analyst for a governance and coordination role across multiple suppliers. The role ensures incidents are tracked, reported, and evidenced without performing operational SOC tasks.

The position requires Active SC clearance, UK sole nationality, and 5 days onsite at Preston or Inverness. Initial duration is 5 months with possible extension, paying up to £575 per day umbrella.

Qualifications

• Experience in cyber security, service management, operational governance, or support roles.
• Understanding of security incident management processes.
• Awareness of incident severity classifications, escalation processes and major incident management principles.
• Strong organisational and reporting skills.
• Ability to coordinate multiple stakeholders.

Responsibilities

• Track incidents through their lifecycle and coordinate with suppliers.
• Maintain and update incident records and status with suppliers.
• Produce incident reports and dashboards; monitor incident volumes and SLA compliance.
• Support governance forums with accurate reporting and status updates.
• Assist with documenting lessons learned and improvements to processes.

Skills

Cyber security

Service management

Operational governance

Support roles

Incident management processes

Incident severity awareness

Escalation processes

Major incident principles

Organisational skills

Reporting skills

Stakeholder coordination

Incident management tooling

Tools

Incident management tooling

Job description

Security Incident Management Analyst

Location: Inverness or Preston | 5 days onsite

Duration: 5 months possible extension

Pay rate: up to £575 per day umbrella

Clearance: Active SC clearance / UK sole national

Role Description:

The Security Incident Management Analyst operates within the Operational Integrator (OI) function in a multi-supplier (SIAM) environment, supporting the governance and coordination of security incident management activities across suppliers. The role assists in ensuring security incidents are identified, tracked, escalated, and reported in accordance with client policies and agreed service levels. Working closely with suppliers, service management teams, and security stakeholders, the consultant supports incident visibility, reporting, governance activities, and audit readiness.

This is a governance and coordination role and does not perform Security Operations Centre (SOC) monitoring, threat hunting, incident response, or technical remediation activities.

If you are successfully offered this position, you will go through a series of pre-employment checks, including identity, nationality (single or dual) or immigration status, employment history going back 3 continuous years, and unspent criminal record check (known as Disclosure and Barring Service)

Key Responsibilities:

Incident Tracking & Coordination

• Support the monitoring of security incidents throughout their lifecycle
• Ensure incident records are maintained and updated by suppliers
• Track incident progress from identification through to closure
• Escalate overdue, recurring, or high-impact incidents through agreed governance channels

Supplier Engagement (SIAM Model)

• Coordinate with suppliers to obtain incident updates and status reports
• Support the collection and validation of supplier incident reporting
• Ensure incident data standards and reporting requirements are applied consistently
• Identify gaps in ownership, reporting, or evidence

Incident Reporting & Visibility

• Produce routine security incident reports and dashboards
• Assist in monitoring:
  • Incident volumes
  • Resolution performance
  • SLA compliance
  • Escalation trends
• Support governance forums through accurate reporting and status updates

Governance & Process Compliance

• Support adherence to agreed incident management processes
• Ensure supplier activities align with client security policies and standards
• Assist with documenting lessons learned and improvement actions
• Support maintenance of incident governance documentation

Assurance & Evidence Support

• Collect and organise incident management evidence
• Support assurance and audit activities
• Ensure incident records remain complete, traceable, and audit-ready
• Assist in demonstrating process compliance and effectiveness

Your skills and experience

Essential

• Experience in cyber security, service management, operational governance, or support roles
• Understanding of security incident management processes
• Awareness of:
  • Incident severity classifications
  • Escalation processes
  • Major incident management principles
• Strong organisational and reporting skills
• Ability to coordinate multiple stakeholders

Desirable

• Exposure to SIAM or multi-supplier environments
• Familiarity with incident management tooling and reporting outputs
• Understanding of ITIL Incident Management concepts
• Experience in regulated, government, or defence environments

Key Deliverables

• Incident reporting packs
• Supplier incident performance metrics
• Incident status tracking and governance records
• Audit-ready incident evidence
• Inputs to governance and operational review forums

Role Definition

The role supports the governance and visibility of security incident management activities across suppliers, ensuring incidents are consistently tracked, reported, and evidenced without performing operational incident response activities.

What This Role Does / Does Not Do

Does

• Track and coordinate incidents
• Support governance and reporting activities
• Validate supplier information
• Maintain incident visibility and status reporting

Does Not

• Operate SOC tooling
• Perform threat hunting
• Conduct incident response
• Own technical remediation activities