Security Field Technician

ZipRecruiter; York; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading company is looking for a skilled technician to manage installations and services for audio, video, and security systems. This full-time position emphasizes troubleshooting and interaction with various customers. Join a forward-thinking team committed to safety and excellence, and benefit from opportunities for learning and career advancement.

Qualifications

• 3-5 years of experience in the physical security field.
• Knowledge of Electrical Code (NEC), NFPA, local codes.
• Experience with A/V installation is a plus.

Responsibilities

• Install, support, and service audio, video, and security systems.
• Troubleshoot problem systems accurately.
• Lead installations using standard engineering drawings.

Skills

Troubleshooting

Strong problem-solving skills

Customer service attitude

Education

Genetec Certifications

BICSI Certifications

Valid Driver's License or equivalent

Job description

Job Description

Salary:

If you need any assistance with the application process, please notify IB Abel's Human Resources Department. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

Position Overview:

This is a full-time Union position responsible for completing jobs proficiently and on time, participating in pre-job briefings, project foresight, and three-week look-ahead projections.

Location & Travel:

• York, Lancaster, and Harrisburg area.
• Field assignment: Be ready for work on time and abide by IBEW Code of Excellence.
• Ability to work in all construction-related environments: heights, vertical, hot, cold, inside, outside, noise, office, etc.
• Occasional travel as necessary to other local union jurisdictions, trainings, offsite meetings, customer, or vendor facilities.

Responsibilities:

• Submit timesheets and phase codes correctly and on time.
• Report equipment and tooling on timesheets or project-specific documents.
• Install, support, and service audio, video, and security systems for various customers.
• Maintain, distribute, install, configure, repair, and upgrade electronic products, ensuring optimal performance.
• Troubleshoot problem systems accurately.
• Provide end-user training and assistance as required.
• Lead installations using standard engineering drawings, install and terminate cables.
• Mount and install displays, ceiling speakers, equipment racks, wiring, door access hardware, video IP cameras, and general audio/video devices.
• Handle projects related to security (cameras and access control), audio (paging and sound reinforcement), video (displays and workstations), and service (emergency calls & troubleshooting).

Core Competencies:

• Proficient in troubleshooting and field installations.
• Familiar with relevant technology and equipment.
• Strong problem-solving skills.
• Ability to interact professionally with customers, electricians, and general contractors.
• Basic software and network/IP configuration skills.
• Mechanical aptitude.
• Understanding of low voltage systems for audio, video, control, and security.
• Ability to read blueprints, schematics, and manuals, and make field modifications.
• Strong communication skills and customer service attitude.
• Decision-making and problem-solving capabilities.

Qualifications:

• 3-5 years of experience in the physical security field.
• Valid Driver's License or equivalent.
• Compliance with Federal I-9 requirements.
• Knowledge of Electrical Code (NEC), NFPA, local codes, utility, BICSI, TIA/EIA, and OSHA requirements.
• Genetec Certifications.
• Major camera manufacturer certifications (Axis, Hanwha, Bosch, iPro, etc.).
• BICSI Certifications.
• Experience with A/V installation is a plus.
• Fiber/structured cabling experience.

Why Work for IB Abel?

With over 110 years of history, IB Abel demonstrates adaptability, forward-thinking leadership, commitment to safety, and excellence in service and project delivery. Our core values—Responsibility, Integrity, Results-Oriented, Ownership, and Professionalism—inform all our actions. We employ the EOS model (Entrepreneurial Operating System) to maintain focus and clarity across all levels.

We are committed to providing learning and career development opportunities, including our Associate's Program in Project Management, Estimating, and Accounting, and our Learning Management System, Abel University.

It is the policy of I.B. Abel Inc. to provide equal employment opportunities without regard to race, color, religion, sex, sexual orientation, gender identity, age, disability, marital status, veteran status, genetic information, or other protected characteristics under applicable law. This policy covers all employment phases and activities.