Security & Counterparty Administrator

Howden; Birmingham; Hybrid; GBP 26,000 - 38,000; Full time

Benefits offered by this job

Hybrid working

Flexible hours

Job summary

Howden is a global insurance group with employee ownership at its heart. Howden is recruiting a Security & Counterparty Administrator to support onboarding and ongoing management of clients, insurers and other counterparties.

You’ll ensure accurate and compliant account setup in broking systems, assist internal teams with queries and maintain data integrity while working with senior colleagues on priorities and projects.

Qualifications

• Understanding of insurance industry and regulatory environment.
• Proficient in MS Office and data entry with attention to detail.
• Strong written and verbal communication and teamwork.

Responsibilities

• Support onboarding process for clients, insurers, and counterparties.
• Maintain accurate counterparty account records in broking systems.
• Respond to internal queries and escalate complex issues as needed.
• Liaise between business units and the Security & Counterparty team.
• Track metrics and update reports to measure process effectiveness.
• Assist with onboarding documents and questionnaires.
• Monitor counterparty data and flag changes to senior staff.
• Ensure compliance with regulatory and legal updates.
• Contribute to team projects and management information.

Skills

Insurance knowledge

MS Office

Communication skills

Analytical thinking

Proactive

Interpersonal skills

Data handling

Willingness to learn

Education

Insurance/Commerce education

Job description

Who are we?

Howden is a global insurance group with employee ownership at its heart. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 24,000 employees spanning over 56 countries.

People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work / life balance, career progression, sustainability, volunteering – you’ll find like‑minded people driving change at Howden.

The Role

As a Security & Counterparty Administrator, you’ll play a key role in supporting the onboarding and management of clients, insurers, and other counterparties. You’ll ensure accurate and compliant account setup and maintenance within broking systems, while assisting internal teams with queries and maintaining the integrity of counterparty data.

You’ll work closely with senior team members to manage priorities, contribute to projects, and provide valuable input into team planning. Your attention to detail and understanding of regulatory requirements will help uphold company standards and support effective decision-making.

What You’ll Be Doing

• Supporting the onboarding process for clients, insurers, and counterparties.

• Maintaining accurate account records in broking systems.

• Responding to internal queries and escalating complex issues as needed.

• Acting as a liaison between business units and the Security & Counterparty team.

• Tracking and updating metrics to measure process effectiveness.

• Assisting with completion of Agency/Intermediary questionnaires and onboarding documents.

• Monitoring counterparty data and flagging changes to senior team members.

• Ensuring compliance with regulatory and legal updates.

• Contributing to team projects and providing management information.

Who We’re Looking For

• Understanding of insurance industry.

• Proficient in Microsoft Office tools.

• Strong written and verbal communication skills.

• Logical and analytical mindset.

• Motivated and proactive.

• Good listening and interpersonal skills.

• Comfortable handling data and identifying discrepancies.

• Keen to develop technical expertise and contribute to team success.

Qualifications

• Education in insurance, commerce, or a related field is preferred

What do we offer in return?

A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us:

• Our successes have all come from someone brave enough to try something new

• We support each other in the small everyday moments and the bigger challenges

• We are determined to make a positive difference at work and beyond

Reasonable adjustments

We’re committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours* or hybrid working*.

*Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more.

Permanent