Security Controller
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Job summary
ISS Facilities Services in Edinburgh is seeking a Security Controller to join our on-site team. The role follows a 4 on / 4 off / 4 nights on / 4 off pattern, with a 12-hour day/night shift, and a focus on maintaining a safe, secure and welcoming environment for colleagues, customers and visitors across the site.
Based in the on-site Security Control Room, you will respond to incidents, monitor CCTV and coordinate with the team to ensure a proactive security service.
Qualifications
- Front-line SIA licence required (Security Guarding/Door Supervision/Close Protection).
- Experience with CCTV, alarm systems, access control or digital reporting is essential.
Responsibilities
- Ensure safety and security of everyone on site.
- Monitor CCTV across main complex and ancillary buildings; escalate promptly.
- Operate intercom, access control and intruder alarms professionally.
Skills
Job description
Working Pattern: 4 days on / 4 off / 4 nights on / 4 off
Contract Type: Permanent
Hourly Rate: £13.85
Are you passionate about security, safety and delivering an exceptional customer experience?
ISS is looking for a professional and motivated Security Controller to join our team. This is a key operational role where you will be at the forefront of maintaining a safe, secure and welcoming environment for colleagues, customers, visitors and contractors across the site.
Based primarily within the on-site Security Control Room, you will act as a central point of contact, supporting the day-to-day security operation and responding effectively to incidents, emergencies and conflict.
Representing both ISS and our client at ground level, you will play an important role in ensuring our security service remains proactive, professional and prepared.
The Role
Always ensure the safety and security of everyone on site.
Maintain a high level of vigilance and identify, investigate and escalation suspicious activity.
Prevent unauthorised access and help maintain the integrity of the site.
Keep fully informed of daily site activity, events and operational requirements.
Act as a professional first point of contact for employees, contractors, visitors and operational partners.
Build positive and professional relationships with customers, colleagues and stakeholders.
Monitor CCTV across the main complex and ancillary buildings, escalating concerns promptly.
Operate site intercom, access control and intruder alarm systems accurately and professionally.
Report Health & Safety breaches and security concerns appropriately.
About You
Previous experience working in a security environment.
A valid front-line SIA licence in Security Guarding, Door Supervision or Close Protection.
Experience with security systems and related technology.
Confidence using CCTV, alarm, access control and digital reporting systems, or the ability and willingness to learn quickly.
Excellent attention to detail and a consistent, professional approach.
Strong communication and customer service skills.
The ability to remain calm, professional and responsive during incidents or challenging situations.
The ability to work independently while also supporting colleagues and contributing positively to the wider team.
Flexibility and commitment to working the 4 on / 4 off, 12-hour day and night shift pattern.
The Company
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.
Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.
We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #Becomewhoyouwant, #Bepartofsomethingbigger, #aplacetobeyou,
#facilitiesmanagement
ISS is proud to be a diverse and inclusive employer.
ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.
We are proud to be a Gold Employer Recognition Scheme (ERS) award holder and a signatory of the Armed Forces Covenant, recognising our commitment to supporting veterans, reservists, and military families. Through our Joint Forces Programme, we provide mentoring and support to members of the Armed Forces community and their spouses as they transition into civilian careers.
We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme.
Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
If you have any further queries regarding this role, please contact the Resourcing Team.
Company: ISS Facilities Services Salary: £13.85 Hours: Full-time Location: Edinburgh, EH12 9SB Working pattern: On-site Job type: Permanent Posting date: 24 Aug 2026 Closing date: 23 Sept 2026
Security Controller
Contract: Financial Services
Location: Edinburgh, EH12 9SB
Hours of work: 42
Working Pattern: 4 days on / 4 off / 4 nights on / 4 off
Contract Type: Permanent
Hourly Rate: £13.85
Are you passionate about security, safety and delivering an exceptional customer experience?
ISS is looking for a professional and motivated Security Controller to join our team. This is a key operational role where you will be at the forefront of maintaining a safe, secure and welcoming environment for colleagues, customers, visitors and contractors across the site.
Based primarily within the on-site Security Control Room, you will act as a central point of contact, supporting the day-to-day security operation and responding effectively to incidents, emergencies and conflict.
Representing both ISS and our client at ground level, you will play an important role in ensuring our security service remains proactive, professional and prepared.
The Role
Always ensure the safety and security of everyone on site.
Maintain a high level of vigilance and identify, investigate and escalation suspicious activity.
Prevent unauthorised access and help maintain the integrity of the site.
Keep fully informed of daily site activity, events and operational requirements.
Act as a professional first point of contact for employees, contractors, visitors and operational partners.
Build positive and professional relationships with customers, colleagues and stakeholders.
Monitor CCTV across the main complex and ancillary buildings, escalating concerns promptly.
Operate site intercom, access control and intruder alarm systems accurately and professionally.
Report Health & Safety breaches and security concerns appropriately.
About You
Previous experience working in a security environment.
A valid front-line SIA licence in Security Guarding, Door Supervision or Close Protection.
Experience with security systems and related technology.
Confidence using CCTV, alarm, access control and digital reporting systems, or the ability and willingness to learn quickly.
Excellent attention to detail and a consistent, professional approach.
Strong communication and customer service skills.
The ability to remain calm, professional and responsive during incidents or challenging situations.
The ability to work independently while also supporting colleagues and contributing positively to the wider team.
Flexibility and commitment to working the 4 on / 4 off, 12-hour day and night shift pattern.
The Company
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.
Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.
We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #Becomewhoyouwant, #Bepartofsomethingbigger, #aplacetobeyou,
#facilitiesmanagement
ISS is proud to be a diverse and inclusive employer.
ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.
We are proud to be a Gold Employer Recognition Scheme (ERS) award holder and a signatory of the Armed Forces Covenant, recognising our commitment to supporting veterans, reservists, and military families. Through our Joint Forces Programme, we provide mentoring and support to members of the Armed Forces community and their spouses as they transition into civilian careers.
We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme.
Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
If you have any further queries regarding this role, please contact the Resourcing Team.
Proud member of the Disability Confident employer scheme
About Disability Confident Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.
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