Security Compliance Officer

Mitie Group plc.; Bristol; On-site; GBP 26,000 - 32,000; Full time

Job summary

Mitie Group plc is seeking an experienced Security Officer Compliance at Cabot Circus Shopping Centre in Bristol. You will perform BOH inspections, ensure compliance with fire safety and health & safety standards, and support on-site security operations to protect people and assets.

The role requires delivering guidance to retailers, documenting inspections, and working with the team to maintain a safe, compliant shopping environment. A valid SIA licence and clear communication are essential.

Qualifications

• Valid SIA Door Supervisor Licence.
• Experience in BOH operations within retail or commercial environments.
• Good written reporting and record-keeping abilities.
• Ability to identify hazards and enforce compliant practices.
• Experience in retail centre security or operations.

Responsibilities

• Conduct routine and ad-hoc BOH inspections across loading bays and service corridors.
• Monitor compliance with fire safety, health & safety, waste, and loading bay protocols.
• Record inspections and actions using reporting systems.
• Escalate serious breaches, support enforcement actions.
• Provide guidance to retailers on BOH rules and safety expectations.
• Maintain visible BOH presence to deter theft and unauthorised access.
• Assist with emergency responses including evacuations and alarms.

Skills

SIA Door Supervisor Licence

Confident communicator

Health & Safety fundamentals

Fire safety awareness

First Aid at Work

Fire Marshal / Fire Warden training

IOSH or equivalent H&S qualification

Retail centre security experience

Education

IOSH or equivalent H&S qualification

Job description

• Security Officer Compliance

  Cabot Circus Shopping Centre - Bristol

  Job Overview

  Mitie has a fantastic opportunity for an experienced Security Officer to join our team at Cabot Circus Shopping Centre in Bristol. This is a key role within a busy retail environment, supporting both front-facing security operations and the safe management of Back of House (BOH) areas across the centre.

  The Role

  As a Security Officer Compliance, you will play a vital part in maintaining a safe, compliant, and well-managed shopping centre. Working as part of the on-site security team, you will support day-to-day operations, conduct compliance checks, engage with retailers, and proactively identify and reduce risks.

  Pay rate - £13.82

  • Conduct routine and ad-hoc BOH inspections across loading bays, service corridors, plant areas, refuse rooms, and shared BOH spaces
  • Monitor compliance with:
  • Fire safety requirements (escape routes, fire doors, storage)
  • Health & Safety standards
  • Waste management procedures
  • Deliveries and loading bay protocols
  • Identify hazards, unsafe practices, and non-compliance issues and take appropriate action
  • Act as the BOH point of contact for retailers and their contractors
  • Provide guidance and advice to retailers on BOH rules, safety expectations, and best practice
  • Challenge non-compliance professionally and constructively
  • Build positive working relationships to encourage voluntary compliance
  • Record all inspections, issues, and actions taken using agreed reporting systems
  • Escalate serious or repeat breaches to management
  • Support enforcement actions where necessary in line with centre policies
  • Operate as part of the security team, responding to incidents as required
  • Maintain a visible BOH presence to deter theft, misuse of areas, and unauthorised access
  • Support emergency responses including evacuations, fire alarms, and major incidents
  • Monitor contractor access and compliance with site rules
  • Ensure deliveries are conducted safely and within designated timeframes
  • Challenge unauthorised access or unsafe working practices

  To be successful in this role you will need:

  • Valid SIA Door Supervisor Licence
  • Strong knowledge of BOH operations in retail or commercial environments
  • Confident communicator with the ability to challenge professionally
  • Good understanding of Health & Safety and fire safety principles
  • Ability to write clear reports and maintain accurate records
  • First Aid at Work
  • Fire Marshal / Fire Warden training
  • IOSH or equivalent H&S qualification
  • Experience in retail centre security or operations

  Personal Attributes

  • Calm, confident, and approachable
  • Fair and consistent in enforcement
  • Proactive and observant
  • Comfortable working independently
  • Strong problem-solving skills