Security & CCTV Engineer – 24/7 On‑Call & Training

north tech1; Birmingham; Hybrid; GBP 28,000 - 52,000; Full time

Benefits offered by this job

Generous holiday entitlement

Contributory pension scheme

Healthcare and wellbeing programmes

Professional development and training

Flexible working arrangements

Employee assistance programmes

Job summary

north tech1 is seeking a Safety & Security Engineer in Birmingham to join our security engineering team. The role focuses on servicing CCTV and Access Control systems with a strong emphasis on customer service and on-site support.

The successful candidate will participate in a programme of mentored training and development, including opportunities for future progression and succession planning. A full UK manual driving licence and DBS clearance are preferred to support on-site installation and

Qualifications

• Technical expertise in predominant skillset area and deep understanding of Electronic Security and Life Safety Systems.
• Enterprise level CCTV and Access Control experience (desirable).
• Competent admin skills with sound working knowledge of internal business systems.
• Knowledge of design and pricing of systems and upgrades.
• Service oriented but can interchange on Install related tasks when required.

Responsibilities

• Servicing on our wide range of Enterprise Level CCTV and Access Control Systems.
• Retrofit upgrades / extensions to existing systems as part of remedial works packages.
• Provide high levels of customer service.
• Understanding site plans, to allow installs to take part based on site survey documentation.
• Reactive call outs to site, with an aim to provide a first-time fix.
• Provide on-site technical support and solutions to customers during both reactive and planned visits.
• Complete documentation in line with company standards.
• Work as part of a 24/7 on call rota.
• Advise customers on the latest products and services to improve efficiency.

Skills

Electronic Security

Life Safety Systems

CCTV

Access Control

Customer service

Team player

Communication

Job description

north tech1 is seeking a Safety & Security Engineer in Birmingham to join our security engineering team. The role focuses on servicing CCTV and Access Control systems with a strong emphasis on customer service and on-site support.

The successful candidate will participate in a programme of mentored training and development, including opportunities for future progression and succession planning. A full UK manual driving licence and DBS clearance are preferred to support on-site installation and