Security Awareness Education & Training Manager

Boots; Beeston; On-site; GBP 55,000 - 75,000; Full time

Benefits offered by this job

Boots Retirement Savings Plan

Discretionary annual bonus

Generous employee discounts

Enhanced maternity/paternity/adoption留

Job summary

Boots is seeking to strengthen its Information Security awareness program with strategic direction across the group. You will lead campaigns, training and behavioural change initiatives, in collaboration with IT, HR, Internal Communications and Privacy teams, ensuring measurable outcomes.

You will drive phishing simulations and use insights to refine content, while partnering with multiple stakeholders and external providers to maintain compliance and high-quality delivery.

Qualifications

• Experience developing and delivering engaging communications, training or awareness campaigns.
• Strong understanding of cybersecurity risks and information security principles.
• Ability to explain security topics in a clear, practical way.
• Excellent written, verbal and presentation skills.
• Experience in a large, complex or regulated organisation.
• Strong stakeholder management and influencing skills; able to work across levels of the business.
• Experience managing third-party suppliers, awareness platforms or training providers.
• Experience using data and metrics to assess programme performance and drive continuous improvement.
• Experience leading, coaching and developing colleagues.

Responsibilities

• Develop and deliver the information security awareness and education strategy.
• Lead awareness campaigns, training programmes and behavioural change initiatives.
• Promote understanding of cybersecurity and acceptable use requirements.
• Manage phishing simulation activities and use results for insights.
• Measure programme effectiveness through reporting and data-driven recommendations.
• Partner with stakeholders across Information Security and IT, HR and Compliance.
• Provide expert guidance on security awareness and security culture topics.
• Manage and develop a Security Awareness & Training Analyst.
• Continuously improve content to meet audience needs and emerging risks.
• Manage relationships with external providers ensuring policy and audit alignment.

Skills

Security awareness

Campaign management

Phishing simulations

Stakeholder management

Data-driven decision making

Excellent communication

Regulatory/compliance awareness

Training delivery

Tools

Phishing simulation platforms

Learning management systems

Job description

Reporting to the Boots Business Information Security Officer, you'll turn security priorities into engaging campaigns, training and behavioural change initiatives that reach across a large, complex organisation. You'll work closely with teams including IT, Internal Communications, HR, Learning & Development, Privacy, Compliance and Data Governance, using insight and measurable outcomes to keep the programme relevant, effective and trusted.

• Develop and deliver the information security awareness and education strategy across The Boots Group.
• Lead awareness campaigns, training programmes and behavioural change initiatives aligned to business priorities and current threats.
• Promote understanding of cybersecurity and acceptable use requirements across the organisation.
• Manage phishing simulation activities and use the results to identify trends, insights and improvement opportunities.
• Measure programme effectiveness through reporting, metrics and data-driven recommendations.
• Partner with stakeholders across Information Security, IT, Internal Communications, HR, Learning & Development, Privacy, Compliance and Data Governance.
• Provide expert guidance on security awareness, human risk and security culture topics.
• Manage and develop a Security Awareness & Training Analyst, supporting capability growth and high-quality delivery.
• Continuously improve awareness content, communications and training to meet audience needs and emerging risks.
• Manage relationships with external awareness and training providers, while ensuring activity supports legal, policy and audit requirements.
  Experience developing and delivering engaging communications, training or awareness campaigns.
• Good understanding of cybersecurity risks and information security principles.
• The ability to explain security and technical topics in a clear, practical and engaging way.
• Excellent written, verbal and presentation skills.
• Experience working in a large, complex or regulated organisation.
• Strong stakeholder management and influencing skills, with the confidence to work across different levels of the business.
• Experience managing third-party suppliers, awareness platforms or training providers.
• Experience using data and metrics to assess programme performance and drive continuous improvement.
• Experience leading, coaching and developing colleagues.

It would be great if you also have:

• A professional security qualification such as CompTIA Security+, SSAP or ISC2 CC.
• Experience with phishing simulation platforms and security awareness tools.
• Knowledge of learning and development, organisational change or behavioural science principles.
• Experience developing role-based security education programmes.
• Experience developing security culture measurement or maturity programmes.

At Boots, we're proud to be an equal opportunity employer, creating a place where everyone feels welcome, supported and free to be themselves. We believe that when our people feel valued and included, they thrive, so we're committed to creating a brilliant Boots for our people so they can make a difference for our customers and colleagues every time.

At Boots, this role gives you the chance to build visible impact in a business where your work can influence thousands of everyday decisions. You'll have the opportunity to shape programme strategy, strengthen organisational security culture and grow your leadership capability while working across a wide stakeholder network. For someone who is curious, collaborative and motivated by meaningful progress, it's a strong platform for broader leadership opportunities in information security, risk, culture or enterprise change.

You’ll also be part of a business that believes in helping people grow their brilliance further - with the trust, support and cross-functional exposure to keep developing your expertise.

Rewards designed for you:

• Boots Retirement Savings Plan
• Discretionary annual bonus
• Generous employee discounts
• Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
• Flexible benefits scheme including option to buy additional holiday, discounted gym membership, life assurance, activity passes and much more.
• Access to free, 24/7 counselling and support through HealthHero Health, our Employee Assistance Programme.

There's lots more in our benefits and discounts, MyBoosts - there to give you that little lift in your everyday. Find out more at http://boots.jobs/rewards. Exclusions may apply; eligible roles only. Please note that any salary estimates provided on third-party sites are not endorsed by Boots and may not be accurate.