Departmental Manager

BOOTS; Nottingham; On-site; GBP 30,000 - 45,000; Full time

Benefits offered by this job

Boots Retirement Savings Plan

Discretionary annual bonus

Generous employee discounts

Enhanced maternity/paternity/adoption

Flexible benefits scheme including buy

Access to TELUS Health EAP

Job summary

Boots is seeking a Departmental Manager in Beeston/Nottingham to lead a large team and drive exceptional customer service with operational efficiency across all remit areas. You will guide teams through automation, reduce waste, and maintain a strong can-do culture while managing agency and Boots colleagues across two shifts.

You will oversee up to 10 direct reports, service 1,900 stores, and coordinate with other managers to ensure timely receiving, picking and despatching of stock while

Qualifications

• Experience leading large operational teams and driving performance.
• Ability to plan, organise and control costs within a warehouse/operations setting.
• Strong communication and change-management skills to support a fast-moving environment.

Responsibilities

• Lead a large team across two shifts and up to 10 direct reports.
• Drive continuous improvement and CI programmes across warehousing operations.
• Manage performance, absence and accuracy for Boots and agency colleagues.
• Oversee stock receiving, picking and despatch to maximise service levels for stores.
• Collaborate with other Department Managers to align warehouse activity.

Skills

People leadership

Analytical thinking

Budget management

Supply chain knowledge

Communication skills

Tools

MS Office

Power BI

Job description

Department Manager

Permanent, Monday - Friday, Ad Hoc Weekend Work

Hours:12pm-8pm OR 2pm-10pm

Nottingham, Beeston

What you'll be doing

As our Departmental Manager, you'll lead a large team daily and you'll ensure that customer service is at the forefront of your mind.

Additionally, you'll deliver levels of operational efficiency across all your areas of remit. You will guide smarter, more efficient ways of working through automation, reducing waste activity and developing broad teams and creating a \"can do\" culture in our organisation.

You will lead a large team of colleagues, with up to 10 direct reports who are working across 2 shifts.

Manage both Boots and agency colleague performance, absence and accuracy. You will also require yourself to own and lead multiple projects as part of your role, always maintaining a mindset on continuous improvement.

Key responsibilities

• You will service 1,900 stores


• Manage up to 1,000 colleagues out of peak across both agency and core Boots teams, with headcount increasing during peak


• Experience providing meaningful CI programmes is necessary.


• To lead a team who are focused on maximising shelf availability and delivering the highest service level possible to stores and accurate receiving, picking and despatching of stock


• Manage performance of staff and achieve the throughputs in their functional area


• To control and manage budgets


• To ensure team members receive performance reviews


• To make short-term tactical decisions in the operation to overcome anything that may affect on service to stores or availability of products


• To link up with other Department Managers during the working day to ensure management of the warehouse


• To maintain a handover from the off going shift, the preparation and delivery of pre shift briefings and the coordination of activity and maintenance of a positive working relationship with the wider management team


• To implement short and medium operational plans within the warehouse


• To lead the Health and Safety and Shrink agenda with own team and operating area


• To ensure that a positive culture is created through recognition and support also responsible for ensuring that the partnership process is supported and visible to the team

What you'll need to have (our must-haves)

• Resilient, Confident and determined , Analytical


• Inspirational, adaptable and open to change


• Willing to embrace the ambiguity of a continually changing environment


• People leader with high standards


• Experience managing and motivating a large operational team including planning and organising, exposure to controlling costs and managing a budget.


• Experience working and knowledge of Supply Chain, warehouse processes and flows.


• Effective working & strong communication skills that are effective at all levels.


• Support Team Leaders in developing themselves & their teams and managing performance issues that are fundamental to a successful operation.


• The ability to interpret high-level data, forward thinking, promote & motivate teams to achieve results and help to create a culture that they are proud to work in.

It would be great if you also have

• Good level of automation experience would be ideal


• Proficient in MS office applications / Power BI


• Create teams and succession for the future.

Where your brilliance can take you

You can understand the wider supply chain and your role in it, We encourage career progression within this department and the wider business

Rewards designed for you

• Boots Retirement Savings Plan


• Discretionary annual bonus


• Generous employee discounts


• Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child


• Flexible benefits scheme including option to buy additional holiday, discounted gym membership, life assurance, activity passes and much more.


• Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.

There's lots more in our benefits and discounts, MyBoosts - there to give you that little lift in your everyday. Find out more at boots.jobs/rewards. Exclusions may apply; eligible roles only. Please note that any salary estimates provided on third-party sites are not endorsed by Boots and may not be accurate.

Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.

A bit about us

At Boots, we’re proud to be an equal opportunity employer, creating a place where everyone feels welcome, supported and free to be themselves. We believe that when our people feel valued and included, they thrive, so we’re committed to creating a brilliant Boots for our people so they can make a difference for our customers and colleagues every time.