Section Leader-Licensing Officer

Simply Jobsworth; Wolverhampton; On-site; GBP 35,000 - 48,000; Full time

Job summary

Simply Jobsworth in Wolverhampton is recruiting for a Section Leader - Licensing on a permanent, on-site basis. The role leads the Licensing Section, oversees day-to-day operations, and ensures applications are processed efficiently with high service standards.

The successful candidate will supervise staff, monitor performance, prepare reports, and liaise with elected members, external organisations and the public to maintain effective licensing services.

Qualifications

• Leadership and supervisory skills.
• Stakeholder liaison and customer service focus.

Responsibilities

• Oversee the day-to-day operation of the Licensing Section.
• Supervise staff and distribute workloads effectively.
• Oversee licence applications, registrations and related administration.
• Ensure compliance with licensing legislation and policies.
• Prepare reports and committee documentation.
• Attend meetings, hearings and court proceedings as required.
• Monitor service performance and drive improvements.
• Support service development and build relationships with internal and external stakeholders.

Job description

Section Leader - Licensing

Location: Wolverhampton (On-Site)
Hours: Monday to Friday, 7:45am - 1:45pm
Contract: Permanent

We are currently recruiting for a Section Leader - Licensing to join a well-established licensing team based in Wolverhampton.

This is an excellent opportunity for an experienced licensing, regulatory or local government professional looking to take on a leadership role within a busy department. You will be responsible for overseeing the day-to-day operation of the Licensing Section, ensuring applications are processed efficiently, legislation is adhered to, and high standards of customer service are maintained.

The successful candidate will supervise a team, support service delivery, monitor performance, prepare reports and liaise with a range of stakeholders including elected members, external organisations and members of the public.

Key Responsibilities

• Manage the daily operation of the Licensing Section.
• Support and supervise staff, ensuring workloads are distributed effectively.
• Oversee licence applications, registrations and associated administration.
• Ensure compliance with relevant licensing legislation, policies and procedures.
• Prepare reports, correspondence and committee documentation.
• Attend meetings, hearings and court proceedings where required.
• Monitor service performance and contribute to continuous improvement initiatives.
• Support the Service Lead with operational management and service development.
• Build and maintain effective working relationships with internal and external stakeholders.
• Assist with training, coaching and development of team members.

Requirements

• Previous experience within Licensing, Regulatory Services, Public Protection or a Local Authority environment.