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The NASUWT seeks a Secretary Clerical Assistant to support the South East Centre in Guildford. The role involves handling member inquiries by phone and email and recording details in our Casework Management System.
You will assist with general administration, greet members for meetings, and help organise training sessions, with emphasis on accuracy, discretion and customer-focused service.
The NASUWT is the leading Trade Union representing the interests of teachers and school leaders throughout the UK working across the maintained sector and in academies and independent schools.
NASUWT employees receive an excellent benefits package and 50 days leave including Public Holidays and closure days:
50 days annual leave including Closure and Bank holidays
Based in our South East Centre, this varied role is responsible for responding to members’ telephone calls and emails, capturing sensitive and important information on our bespoke Casework Management System. You will be supporting colleagues in an all areas of administration/ secretarial work as well as assisting with greeting members coming into the Centre for meetings and training courses.
Flexibility is the key for this role and the successful candidate will be confident using IT and the telephone, possessing exceptional verbal and written communication skills as well as well developed customer focused skills. You will also have demonstrable experience of record keeping and a good working knowledge of MS Office.
Closing Date for receipt of applications: 25 October 2026
Interview Date: 11 November 2026
Please also ensure you read the Detailed Guidance for Applicants, Job Description, Person Specification and Conditions of Employment before submitting your application.
We are an equal opportunities employer