Secretary/Clerical Assistant

NASUWT; Send; On-site; GBP 28,000 - 34,000; Full time

Benefits offered by this job

Hybrid working

Defined Benefit Pension Scheme

Health Cash Plan

My Car Lease Scheme

Cycle to Work

Job summary

NASUWT in Send, Surrey, is seeking an administrative assistant to handle member calls and emails, record information in the Casework Management System, and support teams with secretarial tasks.

The role requires confident IT skills, strong communication, and good record-keeping abilities. 35 hours per week with hybrid working and a defined benefits pension scheme.

Qualifications

• Strong administrative and IT skills.
• Excellent verbal and written communication.
• Experience with record keeping and MS Office.

Responsibilities

• Respond to members' telephone calls and emails and capture information in our Casework Management System.
• Support colleagues with administration/secretarial tasks and greet members for meetings/training.
• Maintain accurate records and assist with routine clerical duties.

Job description

The NASUWT is the leading trade union representing exclusively the interests of teachers and school leaders throughout the UK, Channel Islands, Isle of Man and Gibraltar.

Benefits

• Salary £31,248 per annum including London Fringe
• 35 hours per week
• 50 days leave inclusive of closure days and public holidays
• Hybrid working
• Defined Benefit Pension Scheme
• Based Send, Surrey
• 50 Annual Leave Inclusive of Closure Days and Public Holidays
• BHSF Health Cash Plan
• My Car Lease Scheme
• Cycle to Work

Based in our South East Centre, this varied role is responsible for responding to members’ telephone calls and emails, capturing sensitive and important information on our bespoke Casework Management System. You will be supporting colleagues in an all areas of administration/ secretarial work as well as assisting with greeting members coming into the Centre for meetings and training courses.

Flexibility is the key for this role and the successful candidate will be confident using IT and the telephone, possessing exceptional verbal and written communication skills as well as well developed customer focused skills. You will also have demonstrable experience of record keeping and a good working knowledge of MS Office.

Closing Date for receipt of applications: 25 October 2026

Interview Date

11 November 2026

Please also ensure you read the Detailed Guidance for Applicants, Job Description, Person Specification and Conditions of Employment before submitting your application.

The NASUWT is an equal opportunities employer

Hours

35