Seasonal Till Support/Sales Assistant

LUSH; Grays; On-site; GBP 15,000 - 18,000; Part time

Job summary

LUSH in Grays is seeking a Seasonal Till Support/Sales Assistant to support our busiest shopping periods with friendly, knowledgeable service. You will greet customers, offer personalised recommendations, and hand out samples while working with the team to drive sales and create memorable in-store experiences.

You’ll join a collaborative environment with flexible shifts and training to grow your skills, all while receiving a Living Wage hourly rate and earning bonuses where applicable.

Qualifications

• Passion for delivering exceptional customer service.
• Ability to work as part of a team.
• Excellent verbal communication.

Responsibilities

• Greet customers warmly and create a welcoming store environment.
• Understand customer needs and provide personalized recommendations.
• Offer product demonstrations and tailored samples.
• Deliver excellent service with in-depth product knowledge.
• Maintain a clean, visually appealing shop floor.
• Support sales targets and exceed goals with team effort.
• Manage stock levels and keep shelves stocked.
• Participate in ongoing training to improve skills.
• Collaborate to foster an inclusive, respectful working environment.

Skills

Customer experience

Teamwork

Communication

Job description

Diversity matters

We are building a brand that represents the people of the world. It's what you do that counts, and we are always looking to expand perspectives and voices to shape our future.

We see you, we celebrate you, we want you!

Who we are

You might know us as the inventors of the bath bomb, but there's more to this great-smelling, partly employee-owned, family-run company than pioneering cosmetics. We believe our business should put more back into the world than it takes and demonstrate that capitalism can be a force for good.

The Living Wage Foundation's statement 'a hard day's work deserves a fair day's pay' is one that we are proud to commit to in the UK. As an accredited Living Wage employer, we put our people first and fight cruel practices like animal testing, promote regeneration, and show that it is what's inside that counts - whether that's an ingredient in a product, or the minerals in a smartphone.

The role

In this role, you will receive full Till training to provide support during our busiest shopping periods. Ensuring our customers receive a friendly, helpful and engaging manner, leaving a positive and lasting impression of their shopping experience. You'll use your product knowledge to offer personalised recommendations, perform product demonstrations, and hand out tailored samples when required. Working closely with your team, you'll help drive sales, exceed targets, and create memorable in-store events that keep customers coming back. With flexible shifts, a competitive hourly rate based on the Living Wage, and opportunities for bonuses, you'll be well-supported through training and development to grow your skills.

Want to see where a career at Lush could take you? Head over here to explore real stories of growth and development across the business.

Key Information

Hours available: 10 hours per week

Application Deadline: Sunday 15th November 2026

Interview Date: Ongoing from 16th November 2026

Training: Week commencing 23rd November 2026

Start Date: From Tuesday 1st December 2026

Please note: We may close this vacancy early if we receive an overwhelming response or our business requirements change.

Key Responsibilities

• Greet customers warmly and create a welcoming store environment.


• Engage with customers to understand their needs, provide personalized recommendations, and offer product demonstrations.


• Deliver exceptional customer service by using in-depth product knowledge and offering tailored samples.


• Maintain a clean, tidy, and visually appealing shop floor.


• Support the store's sales targets by promoting products creatively and working as part of a team to exceed goals.


• Manage stock levels efficiently, ensuring shelves are well-stocked and ready for our customers to shop from.


• Participate in ongoing training and development to enhance product knowledge and customer service skills.


• Collaborate with the team to foster an inclusive, respectful working environment, contributing to the overall customer experience.

Skills and Experience

Customer Experience: Embrace a true passion for delivering exceptional customer service, inspiring your team to radiate positivity and create memorable 5-star experiences. Our stores are designed to be havens of kindness, aiming to make every customer's day unforgettable. As a Seasonal Till Support/Sales Assistant, your vibrant role significantly contributes to infusing this warmth into every customer interaction.

Teamwork: Fill the shop floor with positivity, teaming up with your colleagues to achieve goals and cultivate a work environment that nurtures continuous team growth. Your role as a Seasonal Till Support/Sales Assistant revolves around making teamwork an instinctive and joyful experience.

Communication: Great communication should be part of your daily routine, ensuring information effortlessly circulates throughout the store. Foster collaboration with colleagues, your manager, and nearby stores by keeping communication open and respectful. As a Seasonal Till Support/Sales Assistant, your knack for maintaining a positive and approachable communication flow contributes uniquely to the team's success on the shop floor.