Seasonal Store Colleague

Naylor's Equestrian Llp; Bristol; On-site; GBP 18,000 - 24,000; Full time

Job summary

A leading retail company is seeking a motivated Sales Assistant in Bristol to enhance customer experience and drive sales. This role focuses on providing top-notch service and maintaining stock standards, presenting an opportunity for career growth in a dynamic team environment.

Qualifications

• Positive attitude in a fast-paced retail environment.
• Enthusiasm for career development and learning new skills.
• Confident in social situations and customer engagement.

Responsibilities

• Provide exceptional service to ensure customer satisfaction.
• Drive sales to meet and exceed financial goals.
• Maintain optimal stock availability and accurate pricing.

Skills

Customer engagement

Interpersonal skills

Communication

Flexibility

Job description

Role overview:

We are seeking an enthusiastic Sales Assistant to play a vital role in delivering an exceptional shopping experience for our customers. With opportunities for career development, JD Group is the place to be if you are motivated by progression and interested in developing your career.

Responsibilities:

• Providing a knowledgeable and seamless customer experience for all customers that enter the store.
• Maintaining clean and tidy stock standards on the shop floor for customers at all times.
• Collaborating with team members to achieve sales and KPI targets through knowledge of current trends, in-store promotions, and store processes.
• Driving sales to ensure targets are achieved and exceeded where possible.
• Utilising in-store devices to offer the full product range to customers.
• Providing alternatives and upselling at every opportunity.
• Replenishing stock levels as needed to ensure the full range is available on the shop floor.
• Ensuring products are correctly priced.
• Deputising for other staff, working within departments, or carrying out other duties as required.
• Representing JD Sports in a professional manner.
• Conducting work in a safe and responsible manner.

Role objectives and KPI’s:

• Providing exceptional service to ensure customer satisfaction and retention.
• Actively driving sales to support the store in meeting and exceeding financial goals.
• Ensuring timely and accurate replenishment of stock to maintain optimal product availability.

Skills and Experience:

• A positive attitude towards a fast-paced, customer-focused retail environment.
• Enthusiasm for viewing challenges as opportunities for personal and career development, and learning new skills.
• Confident interpersonal and communication skills, thriving in social situations through customer engagement.
• Flexibility to work various shifts, including weekends and holidays, based on store needs.