Role overview:
We are seeking an enthusiastic Sales Assistant to play a vital role in delivering an exceptional shopping experience for our customers. With opportunities for career development, JD Group is the place to be if you are motivated by progression and interested in developing your career.
Responsibilities:
- Providing a knowledgeable and seamless customer experience for all customers that enter the store.
- Continuously maintaining clean and tidy stock standards on the shop floor for customers at all times.
- Collaborate with team members to achieve sales and KPI targets through knowledge of current trends, in-store promotions, and store processes.
- Drive sales, ensuring targets are achieved and, where possible, exceeded.
- Utilise in-store devices to offer customers the full product range.
- Provide alternatives and add-on sales at every opportunity.
- Replenish stock levels when needed, ensuring the full product range is available on the shop floor.
- Ensure products are correctly priced.
- Deputise for other staff, work within departments, or carry out other duties as required.
- Always represent JD Sports professionally.
- Conduct work in a safe and responsible manner.
Role objectives and KPIs:
- Provide exceptional service to ensure customer satisfaction and retention.
- Actively drive sales to support the store in meeting and exceeding financial goals.
- Ensure timely and accurate replenishment of stock to maintain optimal product availability.
Skills and Experience:
- A positive attitude towards a fast-paced, customer-focused retail environment.
- An ability to view challenges as opportunities for personal and professional development.
- Confident interpersonal and communication skills, thriving in social situations through engagement with customers.
- Flexibility to work various shifts, including weekends and holidays, based on store needs.