Seasonal Sales & In-Store Events Host

Lush; Southampton; Hybrid; GBP 15,000 - 22,000; Full time

Benefits offered by this job

Holiday allowance

50% discount on Lush products and spa

Profit-based bonus

Complimentary spa treatment*

Pension scheme

Paid birthday off

Cycle to work scheme

Discounted rail and bus season tickets

Employee assistance programme

Parental leave with pay (six months)

Enhanced paternity leave

Job summary

Lush in Southampton is seeking a Seasonal Sales Assistant and Party Host to welcome customers and create a fun, engaging shopping experience. Use product knowledge to offer personalised recommendations, run demonstrations, and share samples.

Flexible shifts and a Living Wage-based hourly rate with potential bonuses support training and development to grow your skills. You will also manage stock, keep the shop floor attractive, and adapt displays to seasonal trends, with 24–32 hours weekly and

Qualifications

• Passion for delivering exceptional customer service.
• Ability to work as part of a team.
• Strong communication and relationship-building skills.

Responsibilities

• Greet customers warmly and create a welcoming store environment.
• Engage with customers to understand their needs, provide personalized recommendations, and offer product demonstrations.
• Deliver exceptional customer service by using in-depth product knowledge and offering tailored samples.
• Assist in hosting in-store events, providing a memorable and inclusive experience for customers.
• Maintain a clean, tidy, and visually appealing shop floor.
• Support the store’s sales targets by promoting products creatively and working as part of a team to exceed goals.
• Manage stock levels efficiently, ensuring shelves are well-stocked and ready for our customers to shop from.
• Actively control store costs, such as product waste, to help meet the shop’s budget.
• Participate in ongoing training and development to enhance product knowledge and customer service skills.
• Collaborate with the team to foster an inclusive, respectful working environment, contributing to the overall customer experience.
• Work on in-store and external events to leave lasting impressions on customers.

Skills

Customer Experience

Teamwork

Communication

Job description

Lush in Southampton is seeking a Seasonal Sales Assistant and Party Host to welcome customers and create a fun, engaging shopping experience. Use product knowledge to offer personalised recommendations, run demonstrations, and share samples.

Flexible shifts and a Living Wage-based hourly rate with potential bonuses support training and development to grow your skills. You will also manage stock, keep the shop floor attractive, and adapt displays to seasonal trends, with 24–32 hours weekly and