Seasonal Sales & Customer Experience Pro

Lush Handmade Cosmetics; Birmingham; On-site; GBP 18,000 - 21,000; Part time

Benefits offered by this job

Holiday allowance

50% discount on products and spa tjän

Profit-based bonus

Complimentary spa treatments

Pension scheme

Birthday leave

Cycle to work scheme

Travel subsidies (rail/bus)

Employee assistance programme

Parental leave pay (6 months)

Enhanced paternity leave

Flexible working

Job summary

Lush Handmade Cosmetics in Birmingham is seeking a Seasonal Sales Assistant to greet customers, provide product recommendations, and drive sales. Enjoy flexible shifts with a Living Wage-based hourly rate and opportunities for bonuses, training, and career growth.

You will manage stock, keep displays fresh and seasonal, and help run in-store events that create memorable experiences for customers in a vibrant spa-store setting.

Qualifications

• Customer service mindset delivering memorable 5-star experiences.
• Collaborate with colleagues to maintain a positive, proactive store team.
• Clear, friendly communication with customers and colleagues.

Responsibilities

• Greet customers warmly and create a welcoming store environment.
• Engage with customers to understand needs, offer personalized recommendations, and demonstrate products.
• Deliver exceptional service using product knowledge and tailored samples.
• Assist in hosting in-store events and provide inclusive experiences for customers.
• Maintain a clean, tidy, visually appealing shop floor.
• Support sales targets by promoting products creatively as part of the team.
• Manage stock levels to keep shelves well-stocked and presentable.
• Control store costs, such as product waste, to meet budget.
• Participate in training to enhance product knowledge and service skills.
• Collaborate with the team to foster an inclusive working environment and strong customer experience.
• Assist with in-store and external events to leave lasting impressions.

Skills

Customer Experience

Teamwork

Communication

Job description

Lush Handmade Cosmetics in Birmingham is seeking a Seasonal Sales Assistant to greet customers, provide product recommendations, and drive sales. Enjoy flexible shifts with a Living Wage-based hourly rate and opportunities for bonuses, training, and career growth.

You will manage stock, keep displays fresh and seasonal, and help run in-store events that create memorable experiences for customers in a vibrant spa-store setting.