Seasonal Sales Consultant (16 hours/week)

Swarovski Crystal; Southampton; Sur place; GBP 12 000 - 17 000; Temps partiel

Avantages offerts par ce poste

Monthly bonus

60% staff discount

30% Swarovski Created Diamonds

Enhanced holiday entitlement

Volunteer day

Staff referral bonus

Career development

Résumé du poste

Swarovski Crystal is seeking a Seasonal Sales Consultant in Southampton for a 2-month contract. You will deliver outstanding service, tell brand stories, and help customers explore our fashion-forward crystal jewelry and decorative pieces.

Expect a collaborative team, a vibrant store environment, and performance-driven rewards. You will promote loyalty programs, stay updated on product knowledge, and contribute to achieving sales goals while representing a premium global brand with elegance and

Qualifications

• Passion for fashion, luxury or lifestyle brands.
• Experience in multicultural retail environments.
• Excellent customer service skills with a winning personality.

Responsabilités

• Deliver outstanding customer service and create emotional connections through storytelling.
• Build trust and lasting relationships, promoting loyalty programs.
• Achieve individual and team sales goals and take accountability for results.
• Collaborate with your team to maintain a welcoming, organized store environment.
• Stay up to date with brand product knowledge and use digital tools to enhance the customer experience.

Description du poste

At Swarovski, your ideas are valued, and your work helps create unforgettable moments for our customers every day.

Ready to bring brilliance to life with one of the most iconic brands in fashion and design? Join our retail team and be part of a culture where service meets style, and every interaction reflects the pop luxury and elegance of Swarovski.

As a Seasonal Sales Consultant, you'll deliver exceptional service, create memorable brand experiences, and inspire customers with your passion for our products, all while achieving sales goals and contributing to a vibrant team.

Note: Contract is for 2 months (until 3rd January) .

About the Job

• Deliver outstanding customer service and create emotional connections through storytelling
• Build trust and lasting relationships with customers, promoting loyalty programs
• Achieve individual and team sales goals, taking accountability for results
• Collaborate with your team to create a welcoming, organized store environment
• Stay up to date with brand products knowledge, using digital tools to enhance the customer experience

About You

• Passionate about fashion, luxury, or lifestyle brands
• Experienced in a multicultural retail environment
• Excellent and proven customer service skills and a winning personality that builds trust
• Curious, empathetic, and results-driven team player with a commercial mindset
• Digitally savvy and comfortable using retail technology
• Confident expressing your individuality and bringing creative ideas to the team

What We Offer

You can expect a range of benefits, including:

• Competitive salary
• Monthly bonus scheme
• Industry leading, generous staff discount (60% off the RRP) starting on your first day
• 30% off the RRP on Swarovski Created Diamonds
• Enhanced annual holiday entitlement
• 1 x paid Volunteering Day each year
• Food & refreshments provided in store to be enjoyed during your shift
• Staff Referral Bonus - up to £250
• Jubilee Awards to celebrate key service milestones
• Annual Awards to celebrate and recognize your achievements
• Season Ticket Loan
• Access to our online benefits platform offering a wide range of retail, hospitality and entertainment discounts
• Opportunities for career development

Many of our Sales Consultants grow into leadership or specialist roles such as Store Manager, Trainer or Visual Merchandiser roles. We support your development so you can build a career that matches your ambitions.

About Swarovski

Swarovski creates crystal-based products of unique quality and craftsmanship that bring joy and celebrate individuality. Founded in Austria in 1895, we design, manufacture, and sell the world's finest crystals, gemstones, Swarovski Created Diamonds, zirconia, jewelry, accessories, and home décor.

Sustainability and responsibility are at the heart of our brand, from circular innovation to diversity, inclusion, and the philanthropic work of the Swarovski Foundation. We empower people to express their individuality with confidence and respect, and we believe that different perspectives make us stronger.

Swarovski is an equal opportunity employer. We are committed to fair, inclusive recruitment and to building a workplace where everyone feels they truly belong.