Seasonal Sales Associate

Lego Group; Birmingham; Hybrid; GBP 20,000 - 23,000; Full time

Benefits offered by this job

Family Care Leave

Life and disability insurance

Wellbeing resources

Colleague discount

Bonus scheme

Hybrid work policy

Job summary

LEGO Group in the United Kingdom seeks a warmly engaging LEGO Store Associate to greet guests, operate the cash register and maintain a welcoming, brand-aligned store environment.

You will keep displays tidy, support stockroom operations, participate in receiving merchandise, and uphold safety standards while delivering friendly service and promoting loyalty programs. This role offers a hybrid schedule with three days in the office per week.

Qualifications

• Experience in retail and customer service is preferred.
• Strong communication and friendly attitude essential.

Responsibilities

• Greet guests and operate cash register with professionalism.
• Maintain clean, visually appealing store displays and follow LEGO Brand Retail standards.
• Assist in stockroom receiving and stock management, adhering to safety regulations.
• Resolve customer issues and escalate to management as needed.
• Engage customers and promote promotional materials and loyalty programs.
• Perform store operational tasks and support daily duties.

Skills

Customer service

Cash handling

Teamwork

Communication

Attention to detail

Tools

POS system

Job description

Job Description

Core Responsibilities:

• Ensure a signature experience for every guest that visits our LEGO® stores by greeting every guest in your location, performing all cash register functions and portraying a professional, gracious, friendly and engaging manner at all times
• Provide a clean, safe and visually stimulating environment by performing daily cleaning duties, maintaining store displays and learning and executing LEGO® Brand Retail visual standards
• Safely and efficiently operate the store stockroom as you assist in the receiving of merchandise, maintain the stockroom to LEGO® Brand Retail standards, know and abide by all safety regulations and notify management of potential shortage situations
• Resolve customer issues and reportchallenging situations to manager
• Customer engagement
• Use of promotional materials, loyalty programs
• Typically, responsible for store operational tasks in duty

What’s in it for you?

Here is what you can expect:

• Family Care Leave - We offer enhanced paid leave options for those important times.
• Insurances – All colleagues are covered by our life and disability insurance which provides protection and peace of mind.
• Wellbeing - We want our people to feel well and thrive. We offer resources and benefits to nurture physical and mental wellbeing along with opportunities to build community and inspire creativity.
• Colleague Discount – We know you'll love to build, so from day 1 you will qualify for our generous colleague discount.
• Bonus - We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme.
• Workplace - When you join the team you'll be assigned a primary workplace location i.e. one of our Offices, stores or factories. Our hybrid work policy means an average of 3 days per week in the office. The hiring team will discuss the policy and role eligibility with you during the recruitment process.

Children are our role models. Their curiosity, creativity and imagination inspire everything we do. We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong.

The LEGO Group is highly committed to equal employment opportunity and equal pay and seeksto encourage applicants from all backgrounds (eg. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age and religion) to apply for roles in our team.

The LEGO Group is fully committed to Children’s Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer.

Thank you for sharing our global commitment to Children’s Rights.

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