Seasonal Sales Assistant (4hr) - Southampton

Dr. Martens; Southampton; On-site; GBP 12,000 - 15,000; Part time

Benefits offered by this job

65% off footwear

50% off accessories

Growth opportunities

Bonus incentives

2 paid volunteer days per year

Pension contribution

Access to Employee Assistance Program

Job summary

Dr.Martens in Southampton is seeking flexible part-time Sales Assistants to support the festive season. The role is 4 hours per week during the busy Christmas period, delivering friendly, on-brand service to customers.

You will drive sales, handle till transactions, restock deliveries, and work with the team to create a memorable shopping experience. Prior experience in customer-facing roles is welcome; enthusiasm for fashion and the Dr.Martens brand is a plus.

Qualifications

• Experience in a fast-paced customer facing environment.
• Flexibility with shifts and availability.
• Ambassador of brand values and culture.
• Professional and authentic in approach.
• Able to engage with diverse customers.
• Bonus points for fashion/footwear experience.

Responsibilities

• Drive sales and meet targets during the busy Christmas period.
• Infuse personality into the customer experience and create an outstanding shopping experience.
• Handle till transactions and follow operating procedures.
• Assist with deliveries and timely replenishment.
• Support the team in a busy store environment.

Skills

Customer service

Sales ability

Communication

Teamwork

Job description

Tis the season to be shopping and coming together!

Dr.Martens is getting ready for the festive rush and we need your help. We are looking for flexible part‑time Sales Assistants to join our team at our Southampton store during the busy Christmas period for 4 hours a week.

Our Sales Assistants are the backbone of our store during the hectic holiday season. Without them, we would not be able to provide the exceptional customer service that sets us apart.

Our Sales Assistants take their love for Dr.Martens and turn it into a memorable customer experience, ensuring that our customers find exactly what they are looking for and leave our stores with a smile. If you are passionate about Dr.Martens and have an outgoing personality, this could be the perfect role for you this season!

THE GIG

• Use your passion for Dr.Martens to drive sales and meet sales targets to help the store achieve its overall sales goal during this fast paced and busy sales period.
• Infuse your unique personality into the customer experience and create an outstanding shopping experience for everyone who walks through our doors. Inspire!
• Efficiently handle transactions at the till in accordance with operating procedures.
• Follow operating procedures, such as handling deliveries and ensuring timely replenishment.
• Show empathy, work well within a team, and provide support as needed.

To be our Sales Assistant during this busy period, you should also possess these qualities:

• Experience in a fast-paced customer facing environment, a bonus if this is within a fashion/footwear/lifestyle brand would be like finding an extra present under the tree!
• Ability to harness resilience and work under pressure, our stores get busy and lots of customers need & want your attention.
• Be a proud ambassador of our brand and culture, embodying our values and encouraging others to do the same, even when the shop floor is extremely busy.
• A strong grasp of customer service and ability to connect with different customers.
• Be professional, authentic and fearless in your approach!
• Flexibility in availability is essential - shifts may vary week to week, and we will need your flexibility to cover different days and times during this busy period.

WHAT’S IN IT FOR YOU?

• Welcome pair of Docs
• 65% off all footwear & 50% off all accessories
• Opportunities for growth
• Bonus incentives
• 2 paid volunteer days per year
• Pension contribution
• Complimentary access to virtual GP via the RetailTrust
• Access to our Employee Assistance Programme & Mental Health First Aiders

At Dr.Martens, we are committed to creating an environment in which we can all be our best and bring our authentic selves to work. We encourage applications, regardless of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, or disability. Diverse and inclusive teams have a positive impact on our brand; helping us to speak authentically to our consumers. We strive to develop a business where our people can thrive and feel empowered to express themselves. Because we believe everyone should feel supported and included whatever their role in the Dr.Martens community.