Seasonal Sales Advisor

The White Company; South Shields; On-site; GBP 18,000 - 22,000; Part time

Benefits offered by this job

30% discount on products

Job summary

The White Company is recruiting for Seasonal Sales Advisors to help spread the magic in our stores over the busy festive period. You will bring our Pride values to life with warm service, product knowledge and attention to detail, helping customers feel welcomed and confident in their choices.

You’ll work as part of a friendly team, delivering great in-store experiences, handling inquiries about products, prices and features, and capturing customer data to grow loyalty.

Qualifications

• Provide friendly and proactive in-store service.
• Be knowledgeable about products and features to answer questions.

Responsibilities

• Provide excellent customer service and surpass customer expectations at every opportunity.
• Identify customer needs and answer product related questions about price, features and benefits.
• Maximise every selling opportunity to achieve store and individual sales targets and KPI indicators.
• Take every opportunity to capture customer data to expand TWC database and loyalty.
• Work positively with colleagues, supporting the team during this busy period.
• Take pride in representing The White Company values and behaviours.

Skills

Customer service

Product knowledge

Teamwork

Communication

Job description

Make Your Moments Matter

Christmas is a very special time at The White Company and we need you to help spread the magic in our stores! You will be delivering PRIDE – our company values – at our most important time of year with your Dedication to your seasonal support and Passion for providing our special customers with excellent service.

As a Seasonal Sales Advisor, you play an important role in delivering the day-to-day customer experience in store. You bring our products and brand to life through warm service, genuine conversations, and attention to detail, helping customers feel welcomed, supported, and confident in their choices.

This role is about building strong foundations in customer service, product knowledge, and teamwork, while developing confidence and consistency in everything you do.

What you’ll be doing

• Provide excellent customer service and surpassing customer expectations at every opportunity,
• Identify customer needs and answer product related questions. Be able to respond to queries on product’s price, features and benefits,
• Maximise every selling opportunity to achieve store and individual sales targets and KPI indicators,
• Take every opportunity to capture customer data in order to expand TWC database and encourage customer loyalty.
• Work positively with colleagues, supporting the team during this busy period.
• Take pride in representing The White Company values and behaviours

Some of our stores have extended opening hours during our peak season. As shift patterns vary by location, please check the opening hours of your preferred store when applying. We will always schedule shifts in line with legal working-time requirements, including those for young workers.

What we’ll offer you

At The White Company, we value our employees for always going the extra mile; we reward this with great benefits and a competitive salary. You will also receive 30% off our products during your time with us

Our Equality, Diversity and Inclusion statement of commitment

At The White Company we are committed to creating an inclusive culture that welcomes and celebrates a diversity of backgrounds and identities.

We are working together to ensure our environment is one where people can bring their authentic selves to work, where their contribution is valued, ability enhanced, and perspective appreciated. Where difference is respected, encouraged, and celebrated. Where you can feel you belong.

We are committed to an active Equality Diversity and Inclusion Policy, which starts with our recruitment and selection process.

Our Sustainability statement of commitment

We are committed to building a sustainable legacy that will enable a brighter future for people and our planet.’ We believe this should be reflected in everything we do