Seasonal Ride Operator: Create Memorable Guest Experiences

Merlin Entertainments; Greater London; On-site; GBP 18,000 - 23,000; Full time

Benefits offered by this job

40% discount off LEGO sets and LEGO on

Merlin Magic Pass: 20 free tickets

25% discount in Merlin shops/restos

Staff discount codes for Merlin Annual

Employee assistance programme

Ongoing training & development

Job summary

The London Dungeon & Shrek’s Adventure! London is seeking a Ride Operator to welcome guests and ensure safe, smooth experiences across iconic attractions. You will operate ride systems and engage visitors with enthusiasm and professionalism.

Join Merlin Entertainments for a seasonal role in central London, with training, teamwork, and staff perks supporting your success and a competitive hourly rate of GBP 14.04.

Qualifications

• Guest service excellence and a friendly, approachable manner.
• Understanding and following safety protocols diligently.
• Confident communication with guests and colleagues.
• Team-oriented mindset for a positive work environment.
• Adaptability in a fast-paced, dynamic setting.
• Attention to detail in monitoring ride operations.
• Problem solving to respond calmly to issues.

Responsibilities

• Welcome guests and assist with directions and queries.
• Operate ride systems safely per SOP and safety guidelines.
• Monitor guest flow, queues, and keep wait times to a minimum.
• Maintain cleanliness of guest-facing areas and report safety concerns.
• Support ride and fire evacuations when required.
• Participate in daily briefings and ongoing training.

Skills

Guest Service Excellence

Safety Awareness

Communication

Teamwork

Adaptability

Attention to Detail

Problem Solving

Job description

The London Dungeon & Shrek’s Adventure! London is seeking a Ride Operator to welcome guests and ensure safe, smooth experiences across iconic attractions. You will operate ride systems and engage visitors with enthusiasm and professionalism.

Join Merlin Entertainments for a seasonal role in central London, with training, teamwork, and staff perks supporting your success and a competitive hourly rate of GBP 14.04.