Seasonal Retail Hero - Festive Customer Service

Boots UK; Biggleswade; On-site; GBP 12,000 - 14,000; Full time

Benefits offered by this job

Employee discount

Retail discounts

Wellbeing support

Job summary

Boots UK is seeking a Seasonal Customer Advisor to help customers find perfect gifts and take advantage of great offers during the festive period. You'll be the friendly face delivering personalised service on the shop floor and assisting with deliveries, stocking, and keeping the store looking its best.

This temporary role emphasizes teamwork, flexibility across store areas, and a positive, proactive attitude to ensure a smooth, busy season for customers and colleagues alike.

Qualifications

• Customer-focused — enjoys talking to people and helping customers have a great experience.
• Team player — supports others and cares about team success.
• Operations ready — comfortable balancing customer service with stock, fulfilment and shop floor tasks.
• Proactive attitude — sees what needs doing and takes ownership.
• Resilient — stays positive and focused during busy periods.
• Energy and stamina — keeps energy high throughout long, active shifts.
• Confident asking questions — asks for help when needed to get things right.
• Comfortable with technology — learns new systems and confidently uses handheld devices, tills and self-checkouts.

Responsibilities

• Welcome customers, understand their needs and help them find the right products, gifts, services and offers.
• Create memorable customer experiences through friendly, personalised service.
• Help customers complete purchases using tills and self-checkouts.
• Replenish stock and keep shelves full
• Support deliveries and help organise stock in the stockroom.
• Keep the store and shopping areas look their best.
• Work across different areas of the store and support your team wherever help is needed.

Skills

Customer-focused

Team player

Operations ready

Proactive attitude

Resilient

Energy and stamina

Confident asking questions

Comfortable with technology

Job description

Boots UK is seeking a Seasonal Customer Advisor to help customers find perfect gifts and take advantage of great offers during the festive period. You'll be the friendly face delivering personalised service on the shop floor and assisting with deliveries, stocking, and keeping the store looking its best.

This temporary role emphasizes teamwork, flexibility across store areas, and a positive, proactive attitude to ensure a smooth, busy season for customers and colleagues alike.