Seasonal Retail Associate – 30% Employee Discount

Oliver Bonas Limited; Whitmore; On-site; GBP 12,000 - 15,000; Part time

Benefits offered by this job

Employee discount 30% on OB products

24/7 employee assistance programme

Refer a Friend £100 bonus

EDI and diversity initiatives

Job summary

Oliver Bonas Limited is looking for a Seasonal Team Member to help deliver a fantastic customer experience during our busy Christmas period. You will be approachable, resourceful and enjoy working with people, helping to keep the store running smoothly and efficiently.

The contract is 8 hours minimum, with potential increases week by week and overtime where needed. Flexible weekend availability is required as the festive season extends to early January 2027, with our team focused on great

Qualifications

• Great people skills.
• Excellent customer service.
• Calm, solutions focused with strong listening skills.
• Genuine interest in people to make customers feel valued.
• Natural, confident communication style.
• Organisation skills and multi-tasking ability.
• Positivity, vibrancy and readiness to take on challenges.
• Resourcefulness and eagerness to learn more.

Responsibilities

• Provide a great experience to every customer, delivering on our service expectations.
• Develop an excellent product knowledge.
• Have strong, consistent communication with the team.
• Participate in all training opportunities and contribute positively to team sessions.
• Embrace ownership of tasks and set a good example for the team.
• Adhere to all operational practices and procedures (stock deliveries, health and safety, stock takes, replenishment).
• Maintain excellent housekeeping standards throughout the store (external and back of house areas).
• Support other stores where needed.
• Be aware of store sales targets and current performance vs. targets/company figures.
• Know store and company product best-sellers to support sales growth.

Skills

People skills

Customer service

Calm problem solving

Active listening

Communication confidence

Organization & multitasking

Positive attitude

Willingness to learn

Job description

Oliver Bonas Limited is looking for a Seasonal Team Member to help deliver a fantastic customer experience during our busy Christmas period. You will be approachable, resourceful and enjoy working with people, helping to keep the store running smoothly and efficiently.

The contract is 8 hours minimum, with potential increases week by week and overtime where needed. Flexible weekend availability is required as the festive season extends to early January 2027, with our team focused on great