Seasonal Frontline Food Customer Assistant

Marks & Spencer Group; Basingstoke; On-site; GBP 12,000 - 15,000; Full time

Job summary

Marks & Spencer Group is hiring a Customer Assistant in our Food section. You’ll be at the frontline, delivering five-star service at pace while embracing the transformation we’re driving. You’ll be ready to roll up your sleeves and meet strong customer demand every day.

You’ll be a resilient brand ambassador, confidently recommending and selling our newest food products to customers, making them feel valued every time they shop with us.

Responsibilities

• Thrive in a high‑pressure environment, staying sharp, fast and focused when the store is at its busiest.
• Go above and beyond to serve, sell, fill and help drive growth in sales.
• Be digitally confident and use Sparks App and in-store devices to enhance the customer experience.
• Be a team player and contribute to a positive, high‑energy environment.
• Be flexible to work across various areas of the store to meet changing retail demands.

Job description

Marks & Spencer Group is hiring a Customer Assistant in our Food section. You’ll be at the frontline, delivering five-star service at pace while embracing the transformation we’re driving. You’ll be ready to roll up your sleeves and meet strong customer demand every day.

You’ll be a resilient brand ambassador, confidently recommending and selling our newest food products to customers, making them feel valued every time they shop with us.