Seasonal Food Retail Assistant – Fast-Paced, Customer-Focused

Marks and Spencer; Birmingham; On-site; GBP 9,500 - 12,000; Part time

Job summary

Marks & Spencer is seeking a Customer Assistant in our Food section to be at the frontline of the UK's fastest-growing retailer. You'll deliver five-star service at pace, embracing the transformation we are driving and building strong knowledge of M&S Food products.

You'll be a resilient team player, ready to roll up your sleeves, recommending and selling our newest products to customers. You will work across store areas in a high-pressure environment and use Sparks App and in-store devices to

Qualifications

• Experience in customer-facing roles is preferred.
• Ability to work under pressure and deliver friendly service at pace.
• Willingness to learn M&S Food products and promotions.
• Flexibility to work across store areas.

Responsibilities

• Assist customers with queries and product recommendations.
• Process sales and maintain store standards during peak hours.
• Utilise Sparks App and in-store devices to help customers.
• Support colleagues to ensure a seamless shopping experience.

Skills

Customer service

Product knowledge

Digital literacy

Team player

Tools

Sparks App

In-store devices

Job description

Marks & Spencer is seeking a Customer Assistant in our Food section to be at the frontline of the UK's fastest-growing retailer. You'll deliver five-star service at pace, embracing the transformation we are driving and building strong knowledge of M&S Food products.

You'll be a resilient team player, ready to roll up your sleeves, recommending and selling our newest products to customers. You will work across store areas in a high-pressure environment and use Sparks App and in-store devices to