Seasonal Food Frontline Assistant – Fast-Paced Customer Service

Marks & Spencer Plc; Preston; On-site; GBP 18,000 - 24,000; Full time

Job summary

Marks & Spencer Plc is seeking a Customer Assistant in our Food section. You’ll be at the frontline, delivering fast, friendly service and helping customers find the products they want.

You’ll stay focused during busy periods and use in-store digital tools to enhance the shopping experience. This frontline role requires resilience, a team-oriented attitude, and flexibility to work across store areas as demand shifts.

Qualifications

• Experience in fast-paced retail is preferred.
• Confident with digital tools and devices used in-store.
• Strong customer-facing communication and service mindset.

Responsibilities

• Provide five-star service at pace during peak times.
• Advise customers on product ranges and promotions.
• Maintain store standards, stock, and visual presentation.

Skills

Customer service

Digital tools

Team player

Flexibility

Tools

Sparks App

Job description

Marks & Spencer Plc is seeking a Customer Assistant in our Food section. You’ll be at the frontline, delivering fast, friendly service and helping customers find the products they want.

You’ll stay focused during busy periods and use in-store digital tools to enhance the shopping experience. This frontline role requires resilience, a team-oriented attitude, and flexibility to work across store areas as demand shifts.