Seasonal Food Customer Assistant – Fast-Paced Retail

Marks & Spencer Plc; Luton; On-site; GBP 12,000 - 18,000; Full time

Benefits offered by this job

Unsocial premium £3.00 p/h

Job summary

Join Marks & Spencer as a Customer Assistant in our Food section. You’ll be at the frontline of the UK’s fastest-growing retailer, delivering five-star service, selling our food products, and guiding customers with confidence.

You’ll use Sparks App and in-store devices to enhance experiences and work flexibly across store areas. We value down-to-earth colleagues who thrive under pressure and are ready to roll up their sleeves daily, contributing to great customer service and store growth.

Qualifications

• Customer-focused frontline role in fast-paced retail.
• Comfortable using in-store digital tools and devices.
• Able to work across multiple store areas and shifts.

Responsibilities

• Deliver five-star service at pace in a busy environment.
• Recommend and sell M&S Food products to customers.
• Utilise Sparks App and in-store devices to enhance the customer experience.
• Be a resilient team player and flexible to changing shift patterns.

Skills

Customer service

Teamwork

Digital tools

Flexibility

Job description

Join Marks & Spencer as a Customer Assistant in our Food section. You’ll be at the frontline of the UK’s fastest-growing retailer, delivering five-star service, selling our food products, and guiding customers with confidence.

You’ll use Sparks App and in-store devices to enhance experiences and work flexibly across store areas. We value down-to-earth colleagues who thrive under pressure and are ready to roll up their sleeves daily, contributing to great customer service and store growth.