Seasonal Food Customer Assistant (Fast-Paced)

Marks & Spencer Group; Luton; On-site; GBP 12,000 - 15,000; Full time

Job summary

Marks & Spencer Group is seeking a Customer Assistant for our Food section. You’ll be at the frontline, delivering five-star service, assisting customers, and promoting our latest food products. You’ll need to stay resilient during peak periods and be ready to work across store areas as required.

Digital confidence is important; you’ll use Sparks App and in-store devices to help customers find items and complete purchases. This is a fast-paced, customer-focused role in a busy retail environment.

Qualifications

• Customer-focused with ability to work under pressure.
• Willing to work flexible hours during peak periods.
• Digitally confident using Sparks App and store devices.

Responsibilities

• Assist customers in the Food section and deliver five-star service.
• Provide product knowledge and upsell where appropriate.
• Help maintain shelves, stock, and store cleanliness.
• Be flexible and willing to work across store areas as needed.

Skills

Customer service

Retail basics

Digital tools

Team player

Flexibility

Tools

Sparks App

In-store devices

Job description

Marks & Spencer Group is seeking a Customer Assistant for our Food section. You’ll be at the frontline, delivering five-star service, assisting customers, and promoting our latest food products. You’ll need to stay resilient during peak periods and be ready to work across store areas as required.

Digital confidence is important; you’ll use Sparks App and in-store devices to help customers find items and complete purchases. This is a fast-paced, customer-focused role in a busy retail environment.