Seasonal Food Customer Assistant — Fast-Paced & Digital

Marks & Spencer Plc; New Milton; On-site; GBP 18,000 - 24,000; Part time

Job summary

Marks & Spencer Plc is seeking a Customer Assistant in our Food section. You will be at the frontline of the UK's fastest growing retailer, delivering five-star service at pace and embracing transformation. You’ll help customers with product knowledge, make recommendations, and contribute to a high-energy team environment.

Flexibility to work various shifts is required. Being digitally confident is essential; you'll use Sparks and in-store devices to enhance the customer experience and ensure

Qualifications

• Frontline customer service experience.
• Ability to work in a fast-paced environment.
• Excellent communication and teamwork skills.

Responsibilities

• Greet and assist customers with product knowledge and recommendations.
• Sell and upsell food products to meet customer demand.
• Use in-store digital tools to enhance customer experience.
• Collaborate with colleagues to maintain a high-energy store environment.

Skills

Customer service

Communication

Team player

Digital literacy

Tools

Sparks app

Job description

Marks & Spencer Plc is seeking a Customer Assistant in our Food section. You will be at the frontline of the UK's fastest growing retailer, delivering five-star service at pace and embracing transformation. You’ll help customers with product knowledge, make recommendations, and contribute to a high-energy team environment.

Flexibility to work various shifts is required. Being digitally confident is essential; you'll use Sparks and in-store devices to enhance the customer experience and ensure