Festive Seasonal Retail Advisor

Boots; West Kirby; On-site; GBP 18,000 - 21,000; Part time

Benefits offered by this job

Generous employee discount

Discounts at nationwide retailers

Counselling and wellbeing support

Job summary

Boots is seeking a Seasonal Customer Advisor to join our team for the festive period. You will welcome customers, help them find gifts and offers, and complete purchases on tills or self-checkouts.

You’ll also replenish stock, support deliveries, and keep the store looking its best while collaborating across store areas. This temporary role requires flexibility to work Bank Holidays and peak shopping times, with an hourly rate ranging from £13.02 to £15.10.

Qualifications

• Available to work Bank Holidays including Black Friday week and weekend, Cyber Monday, Christmas Eve, Boxing Day and New Year’s Day.
• Customer-focused - enjoys talking to people and helping customers have a great experience.
• Team player - supports others and cares about team success.
• Operations ready - balancing customer service with stock, fulfilment and shop floor tasks.
• Proactive attitude - takes ownership of tasks as needed.
• Resilient - stays positive during busy periods.
• Energy and stamina - strong in long, active shifts.
• Confident asking questions - asks for help when needed to get things right.
• Comfortable with technology and willing to learn new systems, handheld devices, tills and self-checkouts.

Responsibilities

• Welcome customers, understand needs and help them find right products, gifts, services and offers.
• Create memorable customer experiences through friendly, personalised service.
• Help customers complete purchases using tills and self-checkouts.
• Replenish stock and keep shelves full.
• Support deliveries and organise stock in the stockroom.
• Keep the store and shopping areas looking their best.
• Work across different areas and support the team as needed.

Skills

Customer-focused

Team player

Operations ready

Proactive

Ask for help

Resilient

Tech-savvy

Energy & stamina

Job description

Boots is seeking a Seasonal Customer Advisor to join our team for the festive period. You will welcome customers, help them find gifts and offers, and complete purchases on tills or self-checkouts.

You’ll also replenish stock, support deliveries, and keep the store looking its best while collaborating across store areas. This temporary role requires flexibility to work Bank Holidays and peak shopping times, with an hourly rate ranging from £13.02 to £15.10.