Seasonal Client Support Specialist - Flexible Hours

Jackson Hewitt; Plymouth; Hybrid; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Earned Wage Access

Competitive salary

Employee discounts

Flexible schedule

Opportunity for advancement

Training & development

Full-time and part-time positions are

Flexible Schedule Options - Work that

Job summary

Jackson Hewitt is seeking a Seasonal Client Support Associate in the United Kingdom to act as the friendly face for clients visiting our offices, delivering exceptional service and essential support.

You will engage with clients, confirm appointments, follow up with past and potential clients, distribute marketing materials, and keep clients engaged during wait times, contributing to a positive client journey.

Qualifications

• Strong interpersonal and communication skills.
• Experience in a fast-paced retail environment.
• Basic computer proficiency and ability to troubleshoot.
• Prior customer service or sales experience is preferred, but not required.
• Willingness to learn and grow in a customer-focused role.

Responsibilities

• Actively engage with clients to deliver exceptional service.
• Confirm appointments and follow up with past and potential clients.
• Distribute marketing materials and keep clients engaged during wait times.

Skills

Strong interpersonal and communication

Experience in fast-paced retail

Basic computer proficiency

Customer service or sales experience

Willingness to learn and grow

Job description

Jackson Hewitt is seeking a Seasonal Client Support Associate in the United Kingdom to act as the friendly face for clients visiting our offices, delivering exceptional service and essential support.

You will engage with clients, confirm appointments, follow up with past and potential clients, distribute marketing materials, and keep clients engaged during wait times, contributing to a positive client journey.