Seasonal Christmas Events & Catering Assistant

Whitehall Garden Centre Ltd; Lacock; On-site; GBP 12,000 - 17,000; Part time

Job summary

Whitehall Garden Centre Ltd is seeking enthusiastic Event & Catering Assistants for seasonal Christmas events. You will welcome customers, support activities, and help operate catering huts while ensuring a festive, safe and enjoyable experience for families and visitors.

Roles involve dressing event spaces, guiding guests, and assisting with children’s activities. Weekend shifts and busy periods are common during the Christmas season.

Qualifications

• Friendly, approachable and confident when speaking to customers.
• Enthusiastic and enjoy creating a welcoming atmosphere.
• Comfortable working with children and families.
• Reliable, punctual and well organised.
• Able to stay calm and professional during busy periods.
• Team player who is happy to help out.

Responsibilities

• Welcoming customers and providing a friendly and professional service.
• Assisting with the smooth running of Christmas events and activities.
• Serving hot chocolate and mulled wine.
• Assisting with the smooth running of the catering huts.
• Helping to prepare event areas before opening and tidy them afterwards.
• Setting up and dressing event spaces to create a seasonal atmosphere.
• Assisting customers with event activities and answering questions.
• Managing queues and customer flow during peak times.
• Checking tickets, bookings or event details where required.
• Supporting Santa and Christmas activities where appropriate.
• Helping with children’s activities and ensuring families have an enjoyable experience.
• Ensuring all areas remain clean, tidy and well presented throughout the day.
• Working closely with other Events and Garden Centre teams.
• Reporting issues or concerns to the manager.
• Following Health & Safety procedures and event guidelines.
• Maintaining the highest standards of customer service.
• Undertaking other duties to support the events.

Job description

Whitehall Garden Centre Ltd is seeking enthusiastic Event & Catering Assistants for seasonal Christmas events. You will welcome customers, support activities, and help operate catering huts while ensuring a festive, safe and enjoyable experience for families and visitors.

Roles involve dressing event spaces, guiding guests, and assisting with children’s activities. Weekend shifts and busy periods are common during the Christmas season.