Seasonal Central Bookings Assistant

Mowgli Street Food

Knutsford

On-site

GBP 18,000 - 24,000

Part time

12 days ago

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Benefits offered by this job

Birthday leave
Wage advance
World trips
Holiday off
Food discount & meals

Job summary

Mowgli is seeking a Booking Assistant to join our fast-growing central bookings team based in Knutsford. You will handle restaurant booking enquiries by phone and through our system, acting as the first point of contact for customers and delivering great service.

This temporary role offers weekends and the potential for permanence after three months; generous benefits include 30 days holiday, wage advance, world travel opportunities, holidays on major days, and food discounts on shift.

Qualifications

  • Experience in customer service with bookings is preferred.
  • Availability to work weekends and flexible schedule.
  • Familiarity with events and reservations and booking systems is desirable.
  • Strong time management and organisational skills.

Responsibilities

  • Assist with restaurant booking enquiries by phone and through the booking system.
  • Be the first point of contact for customers and provide excellent service.
  • Ideally have experience with events and reservations and with booking systems.
  • Manage time effectively and stay highly organized.

Skills

Customer service
Booking systems
Event reservations
Time management
Organisational skills

Tools

Booking system

Job description

Queen Avenue, Liverpool
Fixed Term - 4 Hour Contract

Here at Mowgli we are recognised as a Sunday Times ‘Best places to Work’ and have been for three consecutive years and awarded one of the 'Best Companies' to work for in the UK four years in a row.

Founded by Nisha Katona in 2014, Mowgli has continued its growth and aspires for the restaurant chain to become the national voice for Indian Street Food, enriching the lives of the cities she goes to.

To help us on our mission, we are looking for a Bookings Assistant to join our fast-growing central bookings team based in Knutsford.

We are looking for someone who can:

  • Assist with all restaurant booking enquiries both over the phone and through our booking system,
  • Be the first point of contact for our customers providing them with great customer service throughout,
  • Ideally have previous experience with events and reservations as well as booking systems,
  • And confidently manage their time well and have strong organisational skills.

This is a temporary role with the possibleopportunityfor apermanent role after 3 months and given the nature of the role, we are looking for someone who also has a flexible schedule and who is available to work weekends.

Mowglikeeps all their teams feeling purposeful, nourished and fulfilled through providing amazing benefits such as:

  • 30 days holiday plus your birthday and enhanced family leave,
  • Access 40% of your wage earned before payday,
  • The chance to go on life changing trips all over the world,
  • Guaranteed Christmas Day, Boxing Day and New Year’s Day off,
  • 50% off food when you visit with family and friends and free meals on shift!


Along with these amazing perks, you can work somewhere with purpose – We have raised over £1,700,000 for local and international charities and a huge commitment to working towards a more sustainable future with exciting relationships in place already!

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