SDH&C Community Ward HCA - Bank Epsom and St Helier University Hospitals NHS Trust

Epsom & St Helier NHS Trust; Dorking; On-site; GBP 20,000 - 25,000; Full time

Job summary

Epsom & St Helier NHS Trust is looking for enthusiastic Community Ward Health Care Assistants to join their team. This role involves supporting senior staff in providing high-quality care and health promotion in community settings. The position offers a chance to work in a respected healthcare environment committed to excellent patient care and staff welfare.

Qualifications

• Experience in a healthcare setting is preferred.
• Ability to work collaboratively within a multidisciplinary team.
• Commitment to high standards of care.

Responsibilities

• Support senior team members in delivering care.
• Maintain accurate records and manage communications.
• Participate in health promotion activities.

Skills

Teamwork

Communication

Health Promotion

Job description

The StaffBank for Epsom and St Helier NHS Trust is seeking enthusiastic & experienced Community Ward Health Care Assistants to join our Staff Bank workforce. This role is with Surrey Downs Health and Care (SDHC), covering community locations including Dorking Hospital, Molesey Community Hospital, and Mary Seacole Unit.

Role Purpose: To support and assist senior team members in providing high standards of care and promoting physical, mental, and emotional health to individuals and client groups.

Surrey Downs Health and Care (SDHC) delivers care closer to people's communities through Primary Care Networks and innovative partnerships with local NHS organizations. SDHC is committed to person-centric care that transcends organizational boundaries to serve individual needs. Our partnership includes:

• The three GP federations serving Surrey Downs
• CSH Surrey
• Epsom and St Helier University Hospitals NHS Trust
• Surrey County Council

We aim to be an exemplar in delivering high-quality, value-for-money care in a complex health and care environment. An exciting opportunity has arisen for a motivated individual to join the Surrey Downs Health & Care Partnership.

Clinical Responsibilities:

• Support and assist senior team members in delivering high standards of care and health promotion.
• Participate effectively as part of the multidisciplinary team, carrying out assigned direct care tasks.
• Undertake clinical interventions delegated by senior team members.

Administrative and Clerical Duties:

• Maintain accurate, signed, and up-to-date records following SDHC procedures.
• Manage telephone communications and respond appropriately.
• Handle data entry and record keeping, including mileage and leave records.

Team Working:

• Collaborate as part of the team, participating in procedures and duties to established standards.
• Maintain communication with senior team members regarding relevant issues.

At Epsom and St Helier, we operate high-performing hospitals with a strong reputation for quality care, meeting operational standards, and financial targets. We also host joint ventures across mental health, social care, community health, and general practice, providing comprehensive services to the local population. We are rated 'Good' by the CQC and seek individuals committed to maintaining and enhancing this standard.

We value our staff's dedication, teamwork, and expertise, striving to make Epsom and St Helier outstanding workplaces where respect is fundamental. We have a strict zero-tolerance policy for bullying, racism, discrimination, or poor behavior, fostering a respectful environment for staff and patients alike.

Additional Responsibilities:

• Support health promotion activities, including care needs assessment and holistic care planning.
• Assist in educating and informing patients' families and carers.
• Work in partnership with patients, ensuring dignity and privacy are maintained.
• Coordinate with other professionals and agencies involved in patient care.
• Participate in clinical governance and risk management strategies.
• Perform other duties reasonably required within the scope of the role.
• Be prepared to work from different locations temporarily, as needed.