Scrum Master: Lead Agile Delivery & Improvement

Heathrow Group; Greater London; On-site; GBP 60,000 - 90,000; Full time

Benefits offered by this job

Competitive salaries

Excellent pension scheme

Life assurance

Private health insurance

Railcard

Job summary

Heathrow is seeking a Scrum Master to drive agile delivery across our Digital and Technology teams, ensuring operational excellence and an outstanding passenger experience.

You will coach multiple Scrum teams, facilitate ceremonies, remove impediments, and collaborate with product owners to keep backlogs clear and priorities aligned. You’ll mentor other Scrum Masters and promote continuous improvement across Heathrow.

Qualifications

• Proven experience as Scrum Master or Agile Coach in complex projects
• Strong understanding of Scrum, Kanban, and agile frameworks
• Excellent facilitation and stakeholder management skills
• Experience coordinating multiple teams and dependencies in scaled Agile
• Certified Scrum Master (CSM), SAFe or equivalent
• Experience in aviation/transport or complex operations
• Knowledge of DevOps practices

Responsibilities

• Leading and coaching multiple Scrum teams to adopt agile practices and principles.
• Facilitating sprint planning, reviews, and retrospectives to maintain alignment.
• Identifying and removing impediments hindering delivery, escalating when needed.
• Collaborating with product owners and stakeholders to prioritise backlogs and clarify goals.
• Driving continuous improvement and promoting learning across teams.
• Mentoring other Scrum Masters to build agile capability across Heathrow.

Skills

Scrum Master

Agile Coaching

Facilitation

Stakeholder Management

Dependency Management

Coaching others

Education

CSM Certification

SAFe Certification

Tools

DevOps tooling

Job description

Heathrow is seeking a Scrum Master to drive agile delivery across our Digital and Technology teams, ensuring operational excellence and an outstanding passenger experience.

You will coach multiple Scrum teams, facilitate ceremonies, remove impediments, and collaborate with product owners to keep backlogs clear and priorities aligned. You’ll mentor other Scrum Masters and promote continuous improvement across Heathrow.