Scrum Master

Barclays; Knutsford; Hybrid; GBP 60,000 - 85,000; Full time

Job summary

Barclays seeks a Scrum Master in Knutsford (Radbroke Hall) or Northampton (Pavilion Drive) to drive end-to-end delivery within the Mortgage Application Experience programme in a hybrid Agile setup. You will support cross-feature delivery, manage risks, and maintain Jira hygiene to enable MAE releases.

Based in Knutsford or Northampton, you will facilitate Scrum events, remove blockers, and collaborate with stakeholders to continuously improve delivery and governance.

Qualifications

• Experience delivering programme-level change and transformation.
• Strong governance, reporting and data quality understanding.
• Proficient in Jira for tracking progress and reporting.
• Experience facilitating Scrum events and agile ceremonies.

Responsibilities

• Facilitate Scrum events and ensure productive timeboxed sessions.
• Coordinate dependencies and maintain transparency across teams.
• Identify and remove blockers to deliver iterations.
• Manage risks and escalate issues to protect delivery.
• Partner with stakeholders to ensure high-quality releases.
• Ensure governance forums representation and data quality.

Skills

Programme delivery

Risk management

Resource management

Governance

JIRA

Agile delivery

Stakeholder management

Facilitation

Transformation

Job description

Join Barclays as a Scrum Master within Mortgages, Savings and Insurance, taking on a delivery-focused role within a large-scale transformation programme. You will work on the Mortgage Application Experience (MAE), a key change initiative within the Mortgages Lab, operating in a hybrid Agile environment with established Agile ceremonies. You will be accountable for end-to-end technology delivery of Application Tracking features, spanning requirements, design, build, integration, and production deployment, while managing cross-feature dependencies, maintaining strong Jira hygiene, removing blockers, mitigating risks and issues, and ensuring the successful delivery of various MAE releases.

To be successful in this role, you will need the following:

• Proven experience in programme/project delivery.
• Expertise in risk and issue management, including identifying, assessing, and mitigating risks. Ability to facilitate and coordinate risk-related activities across teams, with a solid understanding of implementation and hands-on delivery.
• Effective resource management, including leading teams, coordinating resources, and working closely with stakeholders to enable timely and high-quality delivery.
• Strong knowledge of governance frameworks, reporting, and data quality management.
• Proficiency in JIRA for tracking progress, managing issues, and producing reports.
• Experience delivering change and leading transformation initiatives.

Some other highly valued skills may include:

• Strong facilitation and coordination skills.
• Knowledge of Agile methodologies and ways of working.
• Excellent stakeholder management and relationship-building capabilities.

You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital and technology, as well as job-specific technical skills.

The successful candidate can be based in Knutsford (Radbroke Hall) or Northampton (Pavilion Drive).

Purpose of the role

Facilitate and support Agile teams by ensuring they follow Scrum principles. Remove obstacles, enhance team collaboration, and ensure smooth communication, enabling the team to focus on delivering high-quality, iterative results. Facilitate Scrum events, promote continuous improvement, and act as a bridge between the team and external stakeholders.

Accountabilities

• Facilitate Events: Facilitate events, as needed, and ensure that allevents take place and are positive, productive, and kept within the timebox.
• Support Iteration Execution: Ensure quality of ceremony artefacts and continuous customer value through iteration execution, maintain backlog refinement, and iterate on stakeholder feedback.
• Optimise Flow: Identify and facilitate the removal of conflict impacting team flow, utilizing metrics to empower the team to communicate effectively, making all work visible.
• Mitigate Risks: Identify and elevate risks to remove impediments and shield the Squad from interruptions.
• Build High-Performing Teams: Foster and coach Agile Team attributes and continuous improvement, encourage stakeholder collaboration, deputise ‘in the moment leadership’, and drive high-performing team attributes.
• Stakeholder Management: Facilitate stakeholder collaboration (e.g., business stakeholders, product teams, vendors) and build trust with stakeholders.
• Governance and Reporting: Ensure data quality and provide representation at required governance forums, if applicable.
  

Assistant Vice President Expectations

• To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/business divisions.
• Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes.
• If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.
• OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes.
• Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues.
• Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda.
• Take ownership for managing risk and strengthening controls in relation to the work done.
• Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function.
• Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy.
• Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc.) to solve problems creatively and effectively.
• Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience.
• Influence or convince stakeholders to achieve outcomes.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.