Screening Appointments Coordinator

TIC Health; Yate; On-site; GBP 21,000 - 27,000; Full time

Job summary

TIC Health is seeking a proactive Booking Administrator for our screening office in Yate, near Bristol. You will manage inbound calls, book a wide range of clinical services and arrange appointments to support a smooth patient pathway.

In this role you will liaise with hospital departments, GP surgeries and external colleagues, delivering compassionate, patient-centred support in a fast-paced environment. NHS experience is advantageous for understanding workflows and patient needs.

Qualifications

• Strong administration skills and computer literacy.
• Excellent communication and empathy when engaging with patients.
• NHS experience is advantageous.
• Able to work in a fast-paced environment.

Responsibilities

• Manage inbound calls and book a wide range of clinical services.
• Arrange appointments and coordinate patient pathways with departments.
• Liaise with hospital departments, GP surgeries and external colleagues.
• Provide patient-focused, compassionate support throughout the journey.

Skills

Administration

Communication

Computer literacy

Patient empathy

Job description

TIC Health is seeking a proactive Booking Administrator for our screening office in Yate, near Bristol. You will manage inbound calls, book a wide range of clinical services and arrange appointments to support a smooth patient pathway.

In this role you will liaise with hospital departments, GP surgeries and external colleagues, delivering compassionate, patient-centred support in a fast-paced environment. NHS experience is advantageous for understanding workflows and patient needs.