Scotmid - Home Delivery Driver/Customer Service Assistant

Scotmid Co-operative; Broxburn; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player is seeking enthusiastic Home Delivery Driver/Customer Service Assistants to join their team. This role involves picking and packing orders, delivering them with a focus on outstanding customer service. With flexible hours available, you will also support your colleagues in-store, ensuring a seamless experience for customers. Whether you're a seasoned driver or looking to start your career in retail, this position offers excellent training and development opportunities, making it a perfect stepping stone to a long-term career in the industry. Join a company committed to community service and personal growth.

Benefits

Training Provided

Vehicle Provided

Career Development Opportunities

Flexible Hours

Supportive Work Environment

Qualifications

• Must have a full UK driving licence and at least one year of driving experience.
• Experience in a sales or retail environment is advantageous.

Responsibilities

• Picking and packing orders for delivery to customers.
• Providing excellent customer service during deliveries.
• Supporting instore colleagues with various tasks.

Skills

Customer Service

Communication Skills

Teamwork

Driving

Sales Experience

Food Safety Knowledge

Education

Full UK Driving Licence

Minimum 1 Year Driving Experience

18 Years of Age or Over

Tools

Delivery Vehicle

Packing Equipment

Job description

Home Delivery Driver/Customer Service Assistant

At Scotmid Co-operative, we are focused on serving our local communities and improving people’s everyday lives through our different businesses. We’ve been doing this for more than 160 years, and we will continue to work hard to do this for many more years to come. We’re a co-operative, which means that we are run by our members for the benefit of the local communities that we serve.

Our Home Delivery Driver/Customer Service Assistants have a varied role which includes the picking and packing of orders, before delivering to the customer’s door in our branded cars & vans – all while providing the excellent customer service Scotmid is known for.

Our home delivery service runs from 9am to 9pm, Sunday to Saturday, so we have a range of hours available to suit your home life. A real team player, when not picking, packing or out delivering an order, you will play a key part in the wider store team, supporting your instore colleagues in a variety of tasks.

You will need to have full UK driving licence, with at least one year’s driving experience, and no more than 6 points on your licence. Due to Scottish licensing laws you will also need to be 18 years of age or over.

If you have enthusiasm, a passion for customer service, and excellent communication skills we would love to hear from you.

Training will be provided, along with a vehicle and all other necessary equipment, but experience in a sales or retail environment would be an advantage, as would previous knowledge of food safety practices.

We are passionate about supporting, challenging, and developing people to be the best they can. With excellent benefits and opportunities to develop and grow, a Home Delivery Driver/Customer Service Assistant position with Scotmid could be your first step to a long term career in retail.