Scientific Services Manager

SRG; Oxford; On-site; GBP 50,000 - 70,000; Full time

Job summary

A global pharmaceutical company in Oxford is seeking a Scientific Services Manager to oversee laboratory operations and manage a team. This role involves ensuring high standards of health and safety, quality, and operational excellence while supporting scientific projects. The ideal candidate will have significant lab experience, strong people management skills, and proficiency with relevant IT platforms.

Qualifications

• Significant laboratory experience, including lab management.
• Proven people management skills with small to mid-sized teams.

Responsibilities

• Line management of the research team, including performance reviews.
• Planning and managing tasks within the research team.
• Ensuring compliance with quality and safety policies.

Skills

Collaboration

Problem Solving

Planning

Organizational Skills

Communication

Education

Bachelor’s degree in a scientific discipline

Tools

LIMS

Microsoft Office

Job description

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Job title: Scientific Services Manager – Synergy

Location: Oxford, UK

Contract: Permanent

Synergy is seeking a Scientific Services Manager to join a global pharmaceutical company based in Oxford.

Synergy provides a range of on-site scientific services for pharmaceutical clients, collaborating closely to deliver core scientific activities.

This pivotal role involves managing the day-to-day operations of invitro laboratories at the Oxford site, ensuring high standards of H&S (escalating issues to the Novo Nordisk H&S representative), quality, operational excellence, and championing continuous improvement. The Manager will also line-manage a mid-sized team of research and lab assistants conducting scientific activities and invitro experiments.

This position is split approximately 50% lab-based activities supporting scientific projects and 50% team management of research and lab staff.

Key Responsibilities include:

1. Line management of the research team, including 1:1s, goal setting, performance reviews, development, wellbeing, and absence management, as well as managing the operations support team and liaising with client representatives.
2. Planning, managing, and allocating tasks within the research team in coordination with relevant stakeholders.
3. Participating in the recruitment of new team members collaboratively with NNRCO representatives.
4. Serving as the primary contact for both Synergy and client teams, including management and research staff.
5. Ensuring all activities align with Synergy and NNRCO values and behaviors.
6. Communicating progress and issues to stakeholders and escalating problems appropriately.
7. Maintaining laboratory readiness for experiments, implementing best practices, and monitoring KPIs.
8. Coordinating with facilities teams for lab operations.
9. Managing lab consumables, including ordering and stock management.
10. Supporting procedures such as SOPs and risk assessments, ensuring compliance with quality and safety policies.
11. Promoting good laboratory practices and safety culture, escalating non-compliance issues.
12. Contributing to health and safety procedures related to risk assessments, COSHH, and waste disposal.
13. Leading continuous improvement initiatives with support from the CI Manager.
14. Managing storage, inventories, autoclave operations, and related activities.

Minimum Qualifications and Experience:

• Bachelor’s degree or equivalent in a scientific discipline.
• Significant laboratory experience, including lab management and documentation.
• Proven people management skills with small to mid-sized teams.
• Proficiency with LIMS or similar IT platforms.
• Good understanding of COSHH and health & safety regulations.
• Experience developing SOPs and risk assessments.
• Flexibility and ability to handle multiple responsibilities.
• Strong collaboration, problem-solving, planning, and organizational skills.
• Experience with lean methodologies, CI, OE, supply chain management.
• Proficiency in Microsoft Office applications.
• Excellent communication skills.
• Relevant safety qualifications and CI/OE accreditation.
• Customer service orientation.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Science

Industries

• Pharmaceutical Manufacturing