School Site Service Officer

Reed; Greater London; On-site; GBP 26,000 - 34,000; Full time

Job summary

Reed is seeking a School Site Service Officer in London, specifically Walthamstow, to oversee caretaking and cleaning operations. The role involves liaising with the Site Manager, securing premises, and leading the in-house cleaning team to keep the school clean, safe, and welcoming.

You will handle security checks, simple repairs, and co-ordinate with contractors for premises-related work, while ensuring minimal disruption to students and staff.

Qualifications

• At least 1 year of Caretaker/Site Supervisor experience.
• Experience managing in-house cleaning teams and facilities.
• Ability to liaise with school leadership and contractors.

Responsibilities

• Security: Lock/unlock buildings; assist with security checks; operate alarm systems; cover lettings; monitor CCTV; respond to alarm calls.
• Cleaning and maintenance: assist with minor repairs; operate heating and lighting; collect waste; manage cleaning team; undertake cleaning duties; emergency cleaning; liaise with contractors on premises work; provide emergency access; maintain external environment (e.g. gritting).
• Resources: ensure a clean, orderly environment; prepare equipment/resources; basic record keeping; refill consumables; report faults; maintain security of entrances/exits; ensure lights are off.

Skills

Caretaker experience

Site supervision

Cleaning team management

Security awareness

CCTV monitoring

Tools

Alarm systems

CCTV

Job description

Job Title: School Site Service Officer

Responsible to: Senior Site Service Officer

Responsible for: Cleaning team (1-5 cleaners)

Job Purpose

Liaising daily with the Site Manager/Site Services Officer on caretaking issues, ensure the security of the school premises. Line managing the in house cleaning team ensuring that the school is clean, tidy and a welcoming learning space. Help maintain the internal and external fabric of the school's premises as a safe working environment.

Key External Contacts

Contractors and suppliers, Facilities providers, Parents, General Public

Key Internal Contacts

Head Teacher/Site Manager/Site Services Officer, Cleaners, Staff, Pupils

Duties and Responsibilities

Security

1. Lock/unlock all school buildings and areas;
2. Assist with regular security checks;
3. Operate alarm systems where appropriate and undertake any testing that is required;
4. Cover lettings;
5. Monitor CCTV or surveillance equipment;
6. Respond to alarm call outs;

Cleaning and Maintenance

1. Assist with minor/simple repairs e.g. minor plumbing, changing light bulbs, unblocking drains, repairing door furniture;
2. Operation of heating plant, cooling and lighting systems;
3. Collect and assemble waste for collection;
4. Managing the cleaning team
5. Undertake cleaning duties including graffiti removal, litter-picking;
6. Undertake emergency cleaning duties;
7. Undertake routine "client" tasks in connection with premises-related contractors, e.g. cleaning, grounds maintenance;
8. Provide emergency access to the school site;
9. Undertake activities to maintain safe and clean external environment e.g. gritting;

Key Activities - Resources

1. Ensure the maintenance of a clean and orderly working environment;
2. Timely & accurate preparation of routine equipment/resources/materials as set out in instructions;
3. Undertake basic record keeping as directed;
4. Refill and replace consumables e.g. soap & towels;
5. Report faulty equipment & other maintenance requirements to appropriate person;
6. Maintain the security of school premises by securing entrances/exits as appropriate and reporting potential security breaches;
7. Ensure lights and other equipment are switched off as appropriate;

The hours can vary but are typically either 6am to 2pm or 10pm to 6pm (Could also be 8am to 4pm) Monday to Friday.

The location is Walthamstow, London.

You will need to have at least 1 year Caretaker / Site Supervisor experience.